DVD/Bluray drive wont play dvds?

Bassically had a mare building my first pc took ages to get working but now it does (kinda)
yesterday i tried to play a dvd when my friends came over as my monitor is far better quality than my tv
bassically i put in the dvd and it didnt come up and start playing
i tried loading the files into VLC player but it wouldnt play
it just shows two folders

Video_ts
and
Audi_ts

if anyone knows what is wrong please help
(have made sure the cables going to the back of the drive are plugged in correctly)

Don't you need 3rd party player software ???

I never had vista (if that be yer reference) but in XP you definately need a 3rd party app to playback DVDs ... I just guessing it may be the same deal with BR.

There may be some sort of freeware, online, like IFRENVIEW (or however you spell it.

= Alvin =

Is it ifranview ? downloaded it and the plugins and it still opens the dvd as Audio and Video _ts and doesnt play it ? confuseddddd

Irfanview ?? ("r" first) ...

There are players out there. Yeah, lame ... don't know if that is a "MS monopoly" issue or what ... Sometimes it pays to buy RETAIL version of drives to get software. OEM assumes no included SW, tho it is often included anyway.

= Alvin = Anybody got the simple scoop on this ?

Check tech support at the drive site and read all the reviews for your drive to see what other owners are saying about that ...
... I'll do it for you. later tonite (maybe) ... I should know this (definitively) anyway.

= Al =
let us know if you find anything out ... I am watching this thread.

Can you send an eMail support request, to the vendor ??

Start taking notes ... conditions .. messages ... trials.

Send me a link to the product page and read over your OP on this thread ...
...
... Are you telling us everything you can ?? Anything to add ??

... Give me any links you can scrounge up ... product serial# Model# ... Which cntrlr it is hooked to (or port) ... etc.

= Al =

Well,
In your shoes, I would either return for refund or take the issue up with the manufacturer (if you have time (30 days) ) . . .

never even heard of that brand. Pioneer or LG ... Plextor ... Go for a RETAIL drive and you will get sw ... NOT OEM.

= Al =

alright can play dvds using win dvd 2010, but says bluray is not supported ??

BR "not supported" ... By the app? ... or is the app sayin't that the hardware is "not supported"?

I keep thinkin' all you need is the appropriate app. Can't you get a simple answer from the maker?

= Al =

WTF??

I wish I could be of more help! Can you send it back and try a Plextor Retail or something?

= Al =

Yeah ... I've read that, for playback, a dedicated player or PS3 is really the way to go ... I do not know why, other than that the SW sucks, thus far.

You can burn HQ BR just fine ... with a wide variety of SW products.

I have not yet "attended/witnessed" a super good demo of BR HTPC playback ...
... as for my own content generation, ... I have been authoring/acquiring in HDV (Canon HV30) and outputting to H.264 25Mbits/sec 1080/30P CBR-2Pass >> .wmf ...

... Windows media files can be way better than BR (if rendered at extreme max) and they are just more portable and easier to transcode and strip audio, etc.

... Lottsa Luck !! ... I think things are gonna "smooth out" (SW -wise), around xmas time.

= Al =