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  • Hard Drives
  • Western Digital
  • Storage
Last response: in Storage
March 30, 2012 12:00:56 AM

I cannot see Drive E: (usually it is Drive E:)  anymore on the screen so I am not able to see and open any files of my WD Passport Essential. Please kindly provide with help. Thanks.

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a c 279 G Storage
March 30, 2012 12:59:13 AM

Does it appear in disk manager?
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March 30, 2012 1:39:35 AM

Yes, it appears on the Disk Manager as Work Properly. I tried one of the postings in the internet (going to disk manager and chnage teh Drive letter, but I could not change the letter. In fact, in the "white retangular block", I only had "Properties").
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a c 279 G Storage
March 30, 2012 1:42:01 AM

If you can not allocate it with a drive letter I suggest checking it in another computer to see if it works there.
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March 30, 2012 2:50:54 AM

Thank you. I did try it on 4 different computers. Finally on one computer, after a couple of trials, I was able to open (Drive E:) , and saw the list of folders and files. But I could open none of them - I could not open the files, and the folders were were all empty. Disk Manager shows that the E: drive has about 80 GB used.
Now I am trying on another computer, it keeps reading the passport, making clicks, but could not see the drive on the screen. On this new computer, I did see once the Drive E: , but the computer kept reading, reading, for over 1 hour, so I stopped it (by turning off the computer).
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a c 279 G Storage
March 30, 2012 11:22:39 AM

Looks like you have a failed drive! There are some free data recovery solutions if you google that possible can recover your data then again there are as well expensive professional data recovery services.
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