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[gsgs]

I cannot see Drive E: (usually it is Drive E anymore on the screen so I am not able to see and open any files of my WD Passport Essential. Please kindly provide with help. Thanks.

 

[rolli59]

Does it appear in disk manager?

 

[gsgs]

Yes, it appears on the Disk Manager as Work Properly. I tried one of the postings in the internet (going to disk manager and chnage teh Drive letter, but I could not change the letter. In fact, in the "white retangular block", I only had "Properties").

 

[rolli59]

If you can not allocate it with a drive letter I suggest checking it in another computer to see if it works there.

 

[gsgs]

Thank you. I did try it on 4 different computers. Finally on one computer, after a couple of trials, I was able to open (Drive E, and saw the list of folders and files. But I could open none of them - I could not open the files, and the folders were were all empty. Disk Manager shows that the E: drive has about 80 GB used.
Now I am trying on another computer, it keeps reading the passport, making clicks, but could not see the drive on the screen. On this new computer, I did see once the Drive E: , but the computer kept reading, reading, for over 1 hour, so I stopped it (by turning off the computer).

 

[rolli59]

Looks like you have a failed drive! There are some free data recovery solutions if you google that possible can recover your data then again there are as well expensive professional data recovery services.