Sandisk usb stick formatting capacity smaller 16gb

Hello,

I have a Cruzer 16GB. I had to reformat it on a 32bit Compaq Vista PC. But now I can only reformat to 1.2GB (tried both FAT & NTFS). How can I reformat to get 16GB back.

I asked Sandisk usa support chat but they refused to help when thye learned I contact from the Netherlands. I can not contact the support here as they are closed for the weekend. I shall remember this crap support next time I buy something.
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