ATI 5700 Vertical line crashes.


i keep getting Vertical line crashes when i play any sort of game.

dad sent me a xps8100 and it came with a ATI card for some reason.

and i also don't know how to figure out the specs. And Im running Windows 7 64-bit.
27 answers Last reply
More about 5700 vertical line crashes
  1. Hello and welcome to the forums :)
    First of all post your complete system specs.
    Also is V-sync on or off ?
  2. Windows Microsoft Windows 7 6.1.7600

    Internet Explorer 8.0.7600.16385

    Memory (RAM) 6104 MB

    CPU Info Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz

    CPU Speed 2831.8 MHz

    Sound card Speakers (Realtek High Definiti

    Display Adapters ATI Radeon HD 5700 Series | ATI Radeon HD 5700 Series | ATI Radeon HD 5700 Series | RDPDD Chained DD | RDP Encoder Mirror Driver | RDP Reflector Display Driver

    Monitors 1

    Screen Resolution 1600 X 900 - 32 bit

    Network Network Present

    Network Adapters Broadcom NetLink (TM) Gigabit Ethernet | DW1525 (802.11n) WLAN PCIe Card

    CD / DVD Drives D: HL-DT-STDVD+-RW GH50N

    COM Ports NOT Present

    LPT Ports NOT Present

    Mouse 8 Button Wheel Mouse Present

    Hard Disks C: 916.8GB

    Hard Disks - Free C: 842.3GB

    USB Controllers 2 host controllers.

    Firewire (1394) 1 host controllers.

    PCMCIA (Laptops) Not Installed

    Manufacturer Dell Inc.

    Product Make Studio XPS 8100

    AC Power Status OnLine

    Time Zone Central Standard Time

    Battery No Battery

    Motherboard Dell Inc. 0T568R

    Modem Not detected


    its off in most games and on in a couple others and it has crashed in all of them.

    also i cant open CCC or ATI tray tools.
  3. hmm you said you can't open CCC,does it give you any errors when you click on it or it just doesn't open ?
  4. When I try to open CCC it gives no error and simply dosnt open.

    Im not sure wich card it is i just know that it's a 5700 card, how would one find out what card?
  5. Does the driver install successfully without any errors ?
  6. uzi9mm said:
    When I try to open CCC it gives no error and simply dosnt open.

    Im not sure wich card it is i just know that it's a 5700 card, how would one find out what card?

    I had my 4870x2 do this to me for a little bit. My performance in any game was horrible and Aero wouldn't enable, as well.

    I uninstalled the current Catalyst driver and reinstalled 10.1 (at the time, the latest one) and everything came back.

    Since 10.2 is out now, I'd advise using that. It could be that the drivers just got corrupted. It happens some times, but not often.
  7. Maziar said:
    Does the driver install successfully without any errors ?

    yes. i have reinstalled 10.2 a few times with no problems.
  8. Maziar said:
    Hello and welcome to the forums :)
    First of all post your complete system specs.
    Also is V-sync on or off ?


    Also I've observed that this seems to happen after I run Eve Online and Audiosurf, both of which use V-Sync with no native way in-game to disable it. So I think the V-Sync might be the problem like you suggested.

    If this is the case, then all i would have to do is never use V-sync, which would not only solve the crashes, but it would also eliminate the input lag and the framerate cap. But the problem with this is that I cant disable v-sync in Eve or Audiosurf unless i use CCC Or ATI tray tools, neither of which I can launch.

    Any Ideas on how I can get either of those up and running?
  9. hmm its strange that you can't open CCC/Tray tools,have you tried different drivers too ?
  10. no i have not
  11. So try then,drivers like Cat 10.1/10.1 hotfix
  12. CCC works now, but ati tray tools still wont open, although it still shows up in the processes list
  13. If CCC works,then try enabling V-sync from it and test the games
  14. dosnt look like V-sync is the problem. and CCC doesn't seem to have any effect on games?
  15. Well you said in your older posts that some games that have V-sync set to "ON" on default perform without a problem
  16. i meant that it runs v-sync off with out a problem, but it dosnt seem to be the case anymore.
  17. Try disabling Catalyst AI in CCC 3D settings and test a game
  18. i tried it and it crashed again
  19. It's a known issue with ATI 5*** series cards. Here's a link to the's thread on the topic discussing the topic. As of now, there are several thoughts - Mostly centered around drivers - but there are also some suggestions that raising the voltage to the southbridge by a small amount might help.

    My own new rig has a 5870 which I cannot use because of this. The manufacturer is working with me on it, so I'm not *too* pissed off... But I am annoyed that I have a $400 paperweight on my desk.
  20. I think i may Have FINALLY solved my problem, and would like to post it here in case anybody else has this problem:

    I underclocked the Memory Clock to 900Mhz using AMD GPU tool, and it seemed to work, and of course disable Catalyst AI. I'm not entirely sure why it seems to be working though. Can somebody provide some insight on this?

    However I just tried this today, so I might have to wait a little while to be certain. but it seems to have gotten rid of my problem completely. Although im a little upset that i cant clock the memory over 900(0!!!!11!)Mhz, im certainly happy about this.
  21. nevermind i got a crash :(

    Edit:i was being retarded and i somehow set the memory clock to 1200
  22. I have the same computer purchased at Bestbuy. Ran great the first week and then started getting green lines across the display which progressed to blackouts and loss of mouse function.Called tech support,they had me reinstall the 5700 display driver(did not work).Next step was to do a clean install(complete waste of time)did not work.Started doing some research and found out the 5700 display card has been having issues and everyone is waiting on a fix.The following day I went down to good ol bestbuy's and bought a nvidia graphics card and that solved the problem.I'm a little angry I'm having issues with a brand new computer now I'm out $140.00 dollars for the new card but I did not feel like waiting around for a couple of weeks trying to get this thing fixed through the warrenty.I read somewhere that the card was having problems maintaining the correct voltage to keep it running properly.Good luck to you.

  23. curious do these problems only prop with non-AMD motherboards? seems msot ppl posting about these problems are using mobos with Inter or Nvidia chips.
  24. Annnd it still crashes, :(
  25. Had problems also, for the first month or so not one issue then windows updated and i had problems left and right. I have an asus p7p55d pro i5 750 and a sapphire 5770. can't play games at all system crashes with gray lines. (can play for about 2 to 5 mins then it crashes.) emailed sapphire they sent me a bios update for my video card still had problems but crashes were now windows blue screen memory errors (memory dump) then i updated my mother board to the newest bios and got the latest chipset driver. problem seems to be fix played bioshock 2 and left 4 dead 2 all day not one crash.

    I researched this problem for months before I got it to work I almost rma the card back to sapphire

    I'm using cat 10.3 drives also plan to test my system for the next week to see if i can get it to crash
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