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Windows xp asks for password when one was never created one

A neighbor lady had Xfinity look remotely at her Viao computer to speed it up, and it worked fine until she shut it down and tried to restart. Now, after seeing the Windows XP startup window, it asks for a password - which she said she never had to do before.

Any one? Help?

Fred M
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  1. Best answer
    Password assistance is not offered on these forums as there is too much potential for abuse. Since Xfinity was the last one to use the system, that is where I would suggest starting.
  2. Best answer selected by SR-71 Blackbird.
  3. This topic has been closed by SR-71 Blackbird
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