I have tried everything online HP help MS help FixCleaner . compatabilty issues and instlall fails. Also, I cannot restore my backup files created with Hp recovery manager to a DVD-R all file are win files - every instruciton I have read seem to referance Vista, becasue once I get to the step " click on restore my files at bottom right of window- that option is not there or at least stated as such in HP Recovery manager, it starts creating a new back up and when chosing another loacate it does the same as well. It wants to create a new backup[ I cannot find the option to restore. The two may not be related however I am not sure. Please advise.