Laptop freezes when installing softwares

Hello,this is soumya..i hav dell studio14 laptop less than 3 months old.it freezes whenever i try to install some softwares which are working fine in other computers having same configuration and windows.
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More about laptop freezes installing softwares
  1. Check if the softwares you're trying to install are compatible with whichever version on Win 7 you're using (32 bit or 64 bit). Mostly, it could be that you have Win 7 64 bit, & the softwares are configured for 32 bit.
  2. any specific error messages?
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