Memory Problem "Hardware Reserved"

morent4

Distinguished
Nov 25, 2010
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18,510
So I ve searched a lot to Fix this problem but I havent found any fix for any of the guys out there with this.

First Im using WINDOWS 7 X64



I m sure a lot of you have heard of this before, I have 4gb but 2gb are Hardware Reserved.
What this means is that even though 4gb are installed and task manager can see that , I can only use 2.
Bios says that my total memory is 2GB as well.
If I go to Task Manager -> Resource monitor I can see that I have 2gb Hardware reserved for bios and some drivers for other peripherals.

I ve tried to do some things, here's the list .

Yes, I ve changed my memories even though they were on the correct slots.
Yes, I ve tried msconfig ->boot-> advanced settings and Maximum Memory was not ticked.

Here is my system.... If you dont want a lot of details please scroll down to see my ram my cpu and my motherboard.

MEMORY :

Device Locator Slot 1
Manufacturer A-Data Technology
Capacity 2048 MBytes
Memory Type DDR3 (PC3-10700)
Speed 667 MHz (DDR3 1333)
Supported Frequencies 381.0 MHz, 457.1 MHz, 533.3 MHz, 609.5 MHz, 685.7 MHz

EPP SPD Support No
XMP SPD Support No

Device Locator Slot 2

Manufacturer A-Data Technology

Capacity 2048 MBytes
Memory Type DDR3 (PC3-10700)
Speed 667 MHz (DDR3 1333)
Supported Frequencies 381.0 MHz, 457.1 MHz, 533.3 MHz, 609.5 MHz, 685.7 MHz

EPP SPD Support No
XMP SPD Support No

Both on 1.5volt if someone asks btw. They are the same Memory sticks.


CPU

CPU #1 Intel Core i7 950
CPU Name Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
CPU Code Name Bloomfield
Vendor GenuineIntel
Number of Bits 64
Instruction Set MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, ET64, XD, VMX, EST
Platform Name Socket 1366 LGA


MOTHERBOARD



Manufacturer Gigabyte Technology Co., Ltd.
Model X58A-UD3R
Version x.x


North Bridge Intel X58 Revision 13
South Bridge Intel 82801JR (ICH10R) Revision 13

CPU Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Cpu Socket Socket 1366 LGA

System Slots 1 PCI

Memory Summary
Maximum Capacity 49152 MBytes
Maximum Memory Module Size 1024 MBytes
Memory Slots 6
Error Correction None

To sum Up.

Memory:
2sticks of 2GB ram . Model is DDR3 (PC3-10700)
CPU :
Intel Core i7 950
Motherboard:
Manufacturer Gigabyte Technology Co., Ltd.
Model X58A-UD3R



Now you guys HAVE to check this out on .. Maximum Memory Module Size = 1024. Does that mean That I can ONLY use 1gb in one slot??



If you need any more info pls tell me. I called the company that sold me the PC and what they say is that " Yes that 2gb Hardware reserved is supposed to be there" . Im pretty sure they re lying though, cause a lot of people have this kind of problem.


 

bdcrlsn

Distinguished
Dec 31, 2007
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This issue has come up a few times in this forum, all you have to do is search :)

There are a few things you can try:

#1: Go to Run and type msconfig. Once you do this a box will come up and then go to the boot tab. On advanced options on the boot you will find two options, number of processors and max memory. Select the box max memory and it should automatically put the amount of memory installed. Once you reboot it will allocate more memory to your sytem but still hold a bit back for hardware requirements.

#2: You can try Memory Remapping through the BIOS.

#3: Reinstall Windows.