Matshita dvd-ram uj831s gives me a code 39

Drive does not show up under my computer. Tried uninstalling and reinstalling does not work.
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  1. The answer for your error code is here: http://social.msdn.microsoft.com/Forums/en-US/windowscompatibility/thread/cbbfde77-4def-4abb-8dd0-125c6eb9441d
    Are you running XP SP3 ? If not it's a free download (microsoft), go with "network installation distribution" (full file) and burn to CD in case you'll re-install windows some day.
    Go get fresh drivers from the company, the existing on your HDD maybe corrupt.
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