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Asus Sabertooth X58 Problem with SATA 6GB/s

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November 27, 2010 6:13:50 AM

Just put this build together 2 days ago. When I'm doing things that are hard drive intensive (Installing games from Steam, copying videos from a flash drive, and installing WoW from disc) at the same time, my computer will just shut down and reboot by itself. I now plugged the hard drive into one of the SATA 3GB/s ports and did a fresh install, now I have no problems, is this a motherboard problem or hard drive problem? I'm a little rusty when it comes to this so any help I can get is greatly appreciated. Also, would it matter if I had it set to IDE or ACHI?
a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 6:53:51 AM

AHCI would be a better option.
What PSU are you using? It could be a drop in power when you're using the HDD and the Proc intensively.
It could also be a SB heating issue since that is being used so intensively, tried monitoring Temps when going thru such intensive ops....?
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November 27, 2010 6:56:41 AM

My PSU is a Cooler Master Silent Pro 700W. My SB temp is normal, but my north bridge runs a little hot, about 50C when everything else is in the mid 30s.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 7:00:43 AM

Could you post the exact models and makes of everything in the rig? All the specs including RAM , GPUs, and other internals?
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November 27, 2010 7:10:30 AM

Mobo: ASUS Sabertooth X58
CPU: Core i7 950 3.06GHz
RAM: G Skill 12GB (3x4GB) 1333MHz Model Number: F3-10666CL9T-12GBRL
GPU: XFX Radeon HD 5830 Model Number: HD-583X-ZAFV
PSU: Cooler Master Silent Pro 700W Model Number: RS-700-AMBA-D3
HDD: Western Digital Caviar Black 1TB SATA 6GB/s Model Number: WD1002FAEX-00Z3A0
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 8:43:11 AM

Check Sabertooths Documentation for which slots to be populated.... I think it ought to be A1B1C1 or A2B2C2 slots....
Have you populated the RAM slots correctly?
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November 27, 2010 8:51:11 AM

Yes it's supposed to be A1B1C1, that's how I have mine installed.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 8:54:57 AM

It seems like a lot of people are having problems with that model of HDD. Have you checked for a firmware upgrade of the HDD?
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 9:00:31 AM

At the WD site..... you'll also need it's own software supplied by the company to update the firmware..... check at their site with the model number....
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November 27, 2010 9:08:29 AM

Ah, I had looked on their site before and never saw anything about it so that's why I asked. As far as I can tell there isn't an updated firmware on the site.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 9:16:58 AM
November 27, 2010 9:24:32 AM

Yes I have that program, I've ran both the quick and extended tests and they both pass.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 9:31:51 AM

And the Jumpers? Plus the 6gbps Sata III Cable?
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November 27, 2010 9:37:24 AM

I don't have a jumper, so default, and yes I'm using a SATA III cable, one that was supplied with my mobo.

EDIT: Speaking of SATA III cables. Is it safe to use one on a SATA II device and a SATA II port? What is the difference between the two?
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 9:45:18 AM

Yes, it's safe since they are backwards compatible.....
Another thing, you need to confirm in the mobo Bios that Spread Spectrum is off.....
Do you have CrstalDiscMark?
if you don't you can google it and download it.....
After running it for 500MB files on you drive, I'd like you to post the result here a screenshot would be nice....
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 10:05:07 AM

Yup it's running at the SATA II limit.....
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November 27, 2010 10:07:14 AM

How does that explain the reboots?
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 10:09:40 AM

LemonMeringueTy said:
http://i56.tinypic.com/5nsyv.png


When you say "Spread Spectrum" are you talking about CPU or PCIE? I have options for both.


HDD Spread Spectrum
I think if you have the HDD set on IDE then there is a setting for the HDD spectrum thing.....
Check the BIOS of the Board for all setting other than RAM, CPU and PCIe
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November 27, 2010 10:11:17 AM

I have it set to AHCI, I can't find that option.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 10:11:27 AM

It doesn't explain reboots, but a particular mismatch when it comes to the flow of data across the mobo to the HDD does point to a reboot....in some cases a faulty piece of hardware does it, in some overheating and in some a flood of data does it....
Yeah, me too that's the reason I said you'll need to do it on your board, try reading thru the user manual, it has the bios functions there.....
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November 27, 2010 10:12:44 AM

Pretty certain I can rule out overheating.

There is nothing in the manual about HDD Spread Spectrum.
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November 27, 2010 10:30:14 AM

Well if the HDD runs at SATA II speeds even on SATA III, I'll just plug into the SATA II ports since I don't have errors using them.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 10:41:01 AM

Yeah, I Know, I'm going thru the BIOS documentation Now.... :) 
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November 27, 2010 10:42:59 AM

Okay, thanks. Let me know if there's any options I should change to improve stability.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 10:50:14 AM

Ok I gather from the documentation that you need to change the JMB 36X ATA Controller Refer Page 82 of User Manual PDF

and the Drive Xpert Mode to get it working at 6Gbps.... Page 95 of the User manual PDF

Yes the PCIe Spread Spectrum should be Disabled when you want the 6Gbps Function
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November 27, 2010 11:02:39 AM

The JMB 36X ATA Controller is for eSATA and Drive Xpert is to set RAID.
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 11:05:25 AM

Yup, but they need to be fiddled around with..... and the Xpert is configurable for one single drive too.....
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November 27, 2010 11:08:31 AM

What do I need to change about them? Xpert has 3 options. "Super Speed" which is RAID 0. "EZ Backup" which is RAID 1. And "Normal Mode" which is default and is what I have mine set to. What do I need to change for the JMB Controller?
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a b Ĉ ASUS
a c 87 V Motherboard
November 27, 2010 11:11:17 AM

LemonMeringueTy said:
What do I need to change about them? Xpert has 3 options. "Super Speed" which is RAID 0. "EZ Backup" which is RAID 1. And "Normal Mode" which is default and is what I have mine set to. What do I need to change for the JMB Controller?

Oh Boy!! This is going to require some more reading.....:) 
Wait up I'll get the proper details and let you know.....
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December 3, 2010 7:02:53 AM

did you ever figure anything out? I am having similar problems. I have a Sata III hard drive I installed windows 7 x64 onto [same build [asus sabertooth, Intel I7 950 and the drive is a caviar black sataa III]

More specifically, I can get the computer to load and boot as long as I have no regular sata drive installed, but when I try to hook up the other two, it says no boot device and I have to hit F8 and select it manually. Same in BIOS, there is no option to select the SATA III drive as default.

Also it will not run my Corsair XM3 [TR3X6G1600C8 G] at 8-8-8-24-41 Command rate 2T [specs of the RAM] best it will do without crashing is 8-8-8-24-60 I think the voltage just will not go to 1.65 as the RAM needs. This board is supposed to work with any RAM
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Best solution

a b Ĉ ASUS
a c 87 V Motherboard
December 3, 2010 7:13:47 AM

Ok, I think I found a little something with the mobo on how it works, would like both of you to read it down to the last word and try and understand why the SATAIII isn't functioning like it is supposed to.
If you have stuff in particular PCIe slots running at 16Xthen try doing a little change and then check and see if the drives function at 6Gbps.....

Oops forgot the link... :) 
http://vip.asus.com/forum/view.aspx?board_id=1&model=P7...

And here's something I'm going thru now...
http://www.tomshardware.com/reviews/x58-usb-3.0-sata-6-...


What I'd like you to do is:
1. Disconnect all drives from the Mobo.
2. Connect your SATAIII 6Gbps Drive with a SATAIII Cable to the SATA-6G_1 Gray Connector on the Board.
(Hope fully you'll have your OS on that drive )
3. If not, then you need to either format it and reinstall the OS on it.
4. Connect power supply and boot into BIOS.
5. Get to Drive Xpert Configuration ( Check Page 3-37 of Manual)
6. Update to Normal Mode.
7. Save and reboot into bios again.
8. Check if the drive is in normal mode.

Give me a speed report after that, need to know if it is recognized as a 6Gbps connection.

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December 3, 2010 9:09:47 AM

Yeah I pretty much just gave up on it, after looking more into SATA III drives I found out that they don't run at 6GB/s, they run at SATA II speeds, they just label them as SATA III drives because they are COMPATIBLE with SATA III. It's a marketing technique to get people to update their drives thinking they will get better speeds. >_>
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December 4, 2010 10:29:27 AM

Best answer selected by LemonMeringueTy.
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March 8, 2011 8:05:30 PM

LemonMeringueTy said:
Mobo: ASUS Sabertooth X58
CPU: Core i7 950 3.06GHz
RAM: G Skill 12GB (3x4GB) 1333MHz Model Number: F3-10666CL9T-12GBRL
GPU: XFX Radeon HD 5830 Model Number: HD-583X-ZAFV
PSU: Cooler Master Silent Pro 700W Model Number: RS-700-AMBA-D3
HDD: Western Digital Caviar Black 1TB SATA 6GB/s Model Number: WD1002FAEX-00Z3A0

Hello,
Hey i'm running the same sabertooth board and i950 chip and ram..lol i had the same problems with the marvell controller and my sata3 drive which is a WD 1TB sata 3. after trouble shooting i got the feeling that i needed to have to drives in the sata3 ports in order for this to work properly.. my friend laughed and said double or nothing and i figured what the hell..another terabyte never hurt anybody. My result was that it worked :)  instead of using that drivExpert function i chose to use the ctrl-m marvell raid utility as i found that it let you change the block size with the raid to 64 which is better for gaming and copying where as the driveExpert auto sets it to 32k. i did get a message on pre bios screen that says incompatible drive press F1 to resume which i don't understand but my computer runs SICK now...perhaps not as sick as if i were to have a SSD but i tested that copying speeds on some large files and found that i can reach up to 200mb/s and plateau at around 150. I was pretty impressed with the speeds as it's double at times. i'd be curious to see what raided speeds are on sata2 drives if anyone has recorded this.. anyhow gaming time.
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July 20, 2011 7:03:45 PM

I had the same problem today on my system

Mobo: ASUS Sabertooth X58
CPU: Core i7 960 3.2GHz
RAM: Corsair Dominator 24GB(6x4GB) 1600
GPU: ATI Radeon HD 4890
PSU: Corsair TX 750W
HDD:
1X WD Caviar Black 1TB SATAIII 6GB/s WD1002FAEX
(on SataIII port)
1X SAMSUNG HD103UJ 1TB
1X WD15EARS 1.5TB
4X WD20EARS 2TB

I got the same message (reboot and select proper boot device) over and over and over, no matter what i did.

I finally work it out. It was the memory clocks.
I pressed the MEM OK button on the motherboard and it booted up like it used to.

Go Figure... Anyway hopr this helps somebody in the future
Stefanos
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a c 207 Ĉ ASUS
a c 717 V Motherboard
July 20, 2011 7:18:01 PM

@clarckent - please start a new post; you can reference this post.

Simply there NO good reason to use the Marvell SATA3 ports of ANY -- ANY mechanical HDDs and only use the Marvell port closet to the PCB; in fact the Writes are slower in your situation. The real problem is with the Western Digital SATA3 Controller. The SATA3 'Interface' has ZIP to do with your HDD's speed; your HDD is at best 120~140 MB/s the native Intel SATA2 is limited to 290 MB/s -- in other words your HDD is less than 1/2 the speed of SATA2. The Marvell craps out, x1 lane, 360~395 MB/s.
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August 18, 2011 9:48:16 AM

I have had the same problem with my brand new Sabertooth p67 after using the "turbo mode".

What worked for me was reseting bios, using normal mode, not turbo in the EZ mode screen. Overclock from scratch by increasing multiplier and setting cpu and ram voltage.

What seemed most important was that the FSB should be 100 and RAM voltage and frequenzy to be the exact same as recomended, in my case 1600 mhz and 1.5V.
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