Hello,
I have a very discouraging situation for which I really hope someone can help...
I have a 1T WD My Book, and a little child tripped over the cord from the wall outlet to the drive. The USB connection became loose, and the drive wouldn't show up on my computer. I wiggled it around a bit, and finally it did show up, but not for long. Thinking it might just be a "short" I wiggled the cord a little more, only to have the piece that the USB cord goes into, break and fall into the drive. I talked to many people, and was told this shouldn't have affected the memory and I should be able to recover the data. But when I took the external hard drive in to have the data recovered, I was told that it is "unreadable" and cannot be opened with any programs. The technician says the data is still there, but just cannot be opened or accessed. I had around 100 bg of photos and videos that unfortunately I don't have any where else. (I know its stupid) I'm desperate to find some hope and help somewhere. I would greatly appreciate any advice I can get! Thanks a bunch!!
I have a very discouraging situation for which I really hope someone can help...
I have a 1T WD My Book, and a little child tripped over the cord from the wall outlet to the drive. The USB connection became loose, and the drive wouldn't show up on my computer. I wiggled it around a bit, and finally it did show up, but not for long. Thinking it might just be a "short" I wiggled the cord a little more, only to have the piece that the USB cord goes into, break and fall into the drive. I talked to many people, and was told this shouldn't have affected the memory and I should be able to recover the data. But when I took the external hard drive in to have the data recovered, I was told that it is "unreadable" and cannot be opened with any programs. The technician says the data is still there, but just cannot be opened or accessed. I had around 100 bg of photos and videos that unfortunately I don't have any where else. (I know its stupid) I'm desperate to find some hope and help somewhere. I would greatly appreciate any advice I can get! Thanks a bunch!!