About a month ago my computer stopped seeing my DVD drive and all virtual drives. I have built systems before so I tried a lot of stuff before coming here:
1. Checked to make sure the cables were tightly set.
2. Checked the capacitors to see if they were bad (some were so I had them all replaced.)
3. Tried a new IDE cable to connect them to the motherboard (still weren't seen by bios.)
4. Tried the drives on another computer and they worked fine there.
5. Installed updated drivers AND tried to roll back to previous drivers (that was before I installed the new drivers so it couldn't roll back to old drivers - there weren't any old ones.)
When I boot the computer up, the screen shows them listed, but when I go to Device Manager and check there, they are not seen. The computer tells me: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"
A computer tech at work says that the bios isn't seeing them. How do I get it to see them??
I have a LITE-ON DVDRW SOHW-1693S and an Optiarc DVDRW AD-7170A. I am running windows xp.
Any help would be appreciated!
1. Checked to make sure the cables were tightly set.
2. Checked the capacitors to see if they were bad (some were so I had them all replaced.)
3. Tried a new IDE cable to connect them to the motherboard (still weren't seen by bios.)
4. Tried the drives on another computer and they worked fine there.
5. Installed updated drivers AND tried to roll back to previous drivers (that was before I installed the new drivers so it couldn't roll back to old drivers - there weren't any old ones.)
When I boot the computer up, the screen shows them listed, but when I go to Device Manager and check there, they are not seen. The computer tells me: "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"
A computer tech at work says that the bios isn't seeing them. How do I get it to see them??
I have a LITE-ON DVDRW SOHW-1693S and an Optiarc DVDRW AD-7170A. I am running windows xp.
Any help would be appreciated!