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H80 died?

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February 7, 2013 8:25:32 PM

Hello everyone, I' am new here,unfortunately I ran into a little issue today.

So I would like to be specific as possible, I used to own a Phenom II processor and until today I got me a new FX 8350 processor,so I took out my H80 unit took out old processor and put in new one with new thermal paste and put the H80 back in place just like I did the first time.

I plugged in the fans into the pump, plugged the pump into the molex power supply connector,and plugged the pump into the CPU FAN slot in the motherboard.

I turn on the computer only to find out my H80 does not work,to be specific the fans nor the pump turn on, you know the pump has the 3 setting lights, well none of them work,so I immediately turn the computer off because I am afraid of burning the CPU and I got it today and it won't get covered in warranty if I fry it.

So my questions is,is my unit dead? I mean before I took it off, I turned on the computer to check something,then after that it didn't work, I made sure it was in place, I made sure the fans were plugged into the pump, the molex connection was hooked to the power supply connectors, I even changed to a diff connector and nothing, I tried diff cpu fan connector,nothing.

I hope my unit did not just die on me out of nowhere, I bought the unit back on October 1st 2012 so it is just a few months old, and it worked flawlessly until today. Right now I am using my old heatsink but I mean once you use Corsair H80 Liquid Cooling you can't go back to air cooling especially how hot this 8350 can get.

I was hoping to OC my new 8350 but now with air I don't think I will be able to do this. Are there any other suggestions I could try? I doubt I overlooked something, I spent 90 minutes trying, I even used a different fan to see if it was the fans,but like I said it worked before I even started.

Please,any help is greatly appreciated, I hope that my unit is not dead,and there is another way around this.

PS : I did use a wrist strap and made sure I was grounded before,during,and after the installation.

update : So i went back and i brabbed the h80, and i plugged it into the molex connector while having it my hand,the block and the radiator, and i felt vibrating in the hose and block,meaning it turns on,but what doesnt turn on is the lights on the block,the lights for the fan speeds. Any suggestions?

More about : h80 died

February 7, 2013 9:00:48 PM

greddy23 said:
Hello everyone, I' am new here,unfortunately I ran into a little issue today.

So I would like to be specific as possible, I used to own a Phenom II processor and until today I got me a new FX 8350 processor,so I took out my H80 unit took out old processor and put in new one with new thermal paste and put the H80 back in place just like I did the first time.

I plugged in the fans into the pump, plugged the pump into the molex power supply connector,and plugged the pump into the CPU FAN slot in the motherboard.

I turn on the computer only to find out my H80 does not work,to be specific the fans nor the pump turn on, you know the pump has the 3 setting lights, well none of them work,so I immediately turn the computer off because I am afraid of burning the CPU and I got it today and it won't get covered in warranty if I fry it.

So my questions is,is my unit dead? I mean before I took it off, I turned on the computer to check something,then after that it didn't work, I made sure it was in place, I made sure the fans were plugged into the pump, the molex connection was hooked to the power supply connectors, I even changed to a diff connector and nothing, I tried diff cpu fan connector,nothing.

I hope my unit did not just die on me out of nowhere, I bought the unit back on October 1st 2012 so it is just a few months old, and it worked flawlessly until today. Right now I am using my old heatsink but I mean once you use Corsair H80 Liquid Cooling you can't go back to air cooling especially how hot this 8350 can get.

I was hoping to OC my new 8350 but now with air I don't think I will be able to do this. Are there any other suggestions I could try? I doubt I overlooked something, I spent 90 minutes trying, I even used a different fan to see if it was the fans,but like I said it worked before I even started.

Please,any help is greatly appreciated, I hope that my unit is not dead,and there is another way around this.

PS : I did use a wrist strap and made sure I was grounded before,during,and after the installation.

update : So i went back and i brabbed the h80, and i plugged it into the molex connector while having it my hand,the block and the radiator, and i felt vibrating in the hose and block,meaning it turns on,but what doesnt turn on is the lights on the block,the lights for the fan speeds. Any suggestions?


You have a dead unit and what you need to do is register or if you have register the H80 already then you should have a 3 year or 2 year warranty to send the unit back.

Call and talk with customer support and let them know what happen so they can replace
But please next time be extremely careful and ground yourself. This made be the case .


http://www.facebook.com/PcHardwareCustomPc
http://pchardwarecustompc.weebly.com/
http://www.youtube.com/user/keiki646
http://www.youtube.com/user/646studios
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February 8, 2013 1:59:23 AM

Oh I did ground myself, I always do,I had my wrist strap on me all times, but I don't know out of nowhere,it is weird I know,I sent their customer support an email, but either way I think I lost my money because Corsair will just send me a refurbished,and all I hear is refurbished units break either way because they were "repaired".

Thanks for the input,hopefully they can do something about it.
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a c 324 K Overclocking
February 8, 2013 3:05:43 PM

Refurbished means a unit was repaired to resale status and should meet the same quality as a new unit. Whether or not their company actually follows this or not is another question...but getting a refurb unit as a replacement is common practice.
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