Sign in with
Sign up | Sign in
Your question

Help! My 11 year old's PC is failing to boot...

Last response: in Systems
Share
March 28, 2010 4:44:20 AM

I was hoping some kind person on this forum could help me. My 11 year old's home built PC is failing to boot. It was working fine for 8 or 9 months under Win7 RC (64 bit) then I just installed a new copy of Win 7 64 bit this week. It worked great for two days after the new install of Windows 7.

My youngest son was watching a DVD on it tonight and said the screen just went blank all of a sudden. I could not power it down by holding the on/off switch for 5 seconds so I had to turn it off from the switch on the power strip.

Now it does not boot up. When I turn it on, the optical drive flashes and the power LED on the case lights up, but the monitor does not seem to be getting any video signal and the PC just kind of seems to hang. Without a video signal I really can't tell what it is doing, but I think it is hardware related.

Again - it will not power down by holding the power button for 5 seconds - I have to turn it off at the power strip. And unfortunately the PC case does not have a built in speaker, so I don't know if is beeping on start-up or not.

The specs on the unit are listed below. Any thoughts on what the problem might be or suggested troubleshooting steps are appreciated.

COOLER MASTER RC-690-KKN1-GP Black SECC/ ABS ATX Mid Tower Computer Case
http://www.newegg.com/Product/Prod [...] 6811119137

AmD X3 955 720 and ASUS M4A78-E
http://www.newegg.com/Product/Comb [...] mbo.205337

PSU - OCZ ModXStream Pro OCZ500MXSP 500W ATX12V
http://www.newegg.com/Product/Prod [...] 6817341016

BFG Tech BFGE96512GTOCBE GeForce 9600 GT 512MB
http://www.newegg.com/Product/Prod [...] 6814143161

G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600
http://www.newegg.com/Product/Prod [...] 6820231193

Western Digital Caviar Blue WD5000AAJS 500GB 7200 RPM SATA 3.0Gb/s 3.5" Hard Drive
http://www.newegg.com/Product/Prod [...] 6822136178

Sony Optiarc DVD Burner with LightScribe Black SATA Model AD-7241S-0B LightScribe Support
http://www.newegg.com/Product/Comb [...] mbo.215304

More about : year failing boot

March 28, 2010 4:50:02 AM

I should also add - my son said he had noticed recently the monitor would jump to "input 1" by itself (even though the usual input was "input 2"). So he would have to switch it back to "input 2" manually. Perhaps that implies some issue w/ the video signal or even the monitor? I don't have a 2nd monitor to plug in and test things with, though I could get one.
m
0
l
March 28, 2010 7:43:13 AM

Did you try all 3 three of the outports on the card?

With power off, reseat the videocard.

Reset your monitor with the monitor menu.

m
0
l
Related resources
March 28, 2010 7:43:54 AM

Check all connections at the videocard and monitor.
m
0
l
a b B Homebuilt system
March 28, 2010 3:40:49 PM

Sounds like it could be a failed PSU.
m
0
l
March 29, 2010 4:16:26 AM

Thanks - I'll try out the suggestions. I tested the monitor on another PC and it works. Will reply back w/ any results I get.

Thanks again.
m
0
l
March 29, 2010 5:58:47 AM

It Sounds like You Need A New Power Supply. Do Your Case Fan Start up?
m
0
l
April 22, 2010 4:46:27 AM

Sorry for the tardy reply - been out of town. The fan case does start up and the motherboard LEDs light up, etc. So at least some of the components are getting power. I hope to play with it this weekend (reseat the video card etc. as suggested above).
m
0
l
May 15, 2010 6:30:05 AM


Finally took it to a shop - looks like a failed motherboard.
m
0
l
!