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Hp scanning failed to create empty document

Last response: in Windows XP
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December 9, 2012 3:06:29 AM

hi, I am using a HP PSC 1350 All-in-One device which supports copying/printing/scanning.
For many years it has worked well and suddenly it has decided to drop its scanning functionality with the following error whenever I tried to scan.

hp scanning
Failed to create empty document

I have tried tweaking around the environment variables involving TEMP but it refuses to cooperate.
Any advice would be greatly appreciated.

Thanks
David
a b \ Driver
a b α HP
December 10, 2012 9:11:03 AM

sgdavche said:
hi, I am using a HP PSC 1350 All-in-One device which supports copying/printing/scanning.
For many years it has worked well and suddenly it has decided to drop its scanning functionality with the following error whenever I tried to scan.

hp scanning
Failed to create empty document

I have tried tweaking around the environment variables involving TEMP but it refuses to cooperate.
Any advice would be greatly appreciated.

Thanks
David

May have had a windows update change the driver - try rolling back drive to previous version in device manager.
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