Hp scanning failed to create empty document

hi, I am using a HP PSC 1350 All-in-One device which supports copying/printing/scanning.
For many years it has worked well and suddenly it has decided to drop its scanning functionality with the following error whenever I tried to scan.

hp scanning
Failed to create empty document

I have tried tweaking around the environment variables involving TEMP but it refuses to cooperate.
Any advice would be greatly appreciated.

Thanks
David
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  1. sgdavche said:
    hi, I am using a HP PSC 1350 All-in-One device which supports copying/printing/scanning.
    For many years it has worked well and suddenly it has decided to drop its scanning functionality with the following error whenever I tried to scan.

    hp scanning
    Failed to create empty document

    I have tried tweaking around the environment variables involving TEMP but it refuses to cooperate.
    Any advice would be greatly appreciated.

    Thanks
    David

    May have had a windows update change the driver - try rolling back drive to previous version in device manager.
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