Laptop not working

Hello,

guys i need your help... my dell studio laptop is not working. When i switch it on it is booting properly then it asks for the password when i enter the password it accepts dat also.. but then it shows me a black screen with a cursor on it... my task manager is working even command prompt is working properly.. the thing i noticed was for the last time when i turned my laptop off... its cpu usage (processing) was 100 % i don't know how that happend so i turned my lappy off for 2 hours and it is not working... can anyone help me..... Thanks in advacne :):)

Regards,
Gajju :D
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  1. gajananshewale said:
    Hello,

    guys i need your help... my dell studio laptop is not working. When i switch it on it is booting properly then it asks for the password when i enter the password it accepts dat also.. but then it shows me a black screen with a cursor on it... my task manager is working even command prompt is working properly.. the thing i noticed was for the last time when i turned my laptop off... its cpu usage (processing) was 100 % i don't know how that happend so i turned my lappy off for 2 hours and it is not working... can anyone help me..... Thanks in advacne :):)

    Regards,
    Gajju :D



    Black screen with cursor? Is it just a small window? Because if it is, a program might be trying to install/update its own software. Try booting in safe mode (press f8 right when you turn on your computer). Unfortunately, if you interrupted a windows update, then you may have just caused damage to the OS.
  2. Boot into safe mode and attempt to do a system restore.
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