Sign in with
Sign up | Sign in
Your question
Closed

Computer Froze Once, Can't Find Problem Need Help

Tags:
  • Computers
  • Windows 7
Last response: in Windows 7
Share
October 23, 2011 5:23:23 PM

Hello everyone,

About a week ago my system froze for the first time ever. At first I thought the system was just paused for a moment but I got no response from my keyboard or mouse. I had to reset. The computer has been operational for about a year and a half. It came as a real surprise to me. It has only happened this one time and I have been unable to reproduce the problem.

Here are my specs:

Home built.
Windows 7 Home Premium 64 bit.
CORSAIR Enthusiast Series CMPSU-550VX 550W ATX12V V2.2
GIGABYTE GA-MA74GM-S2 AM3/AM2+/AM2 AMD 740G Micro ATX AMD Motherboard
AMD Athlon II X4 640 Propus 3.0GZ
Patriot Extreme Performance Gaming Series 4GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Model PGS24G6400ELK
Samsung Spinpoint F3 1 TB Hard drive.
MSI R5770-PMD1G Radeon HD 5770 (Recently updated to catalyst 11.9)

Upon checking the event viewer I discovered a distributed com error around the same time I had to reset. This error was logged at 1254 p.m. However the unexpected system shutdown error states: The previous system shutdown at 12:47:16 PM on ‎10/‎17/‎2011 was unexpected. This indicates to me that the distributed com error is unrelated. I also have this: Session "Microsoft Security Client OOBE" stopped due to the following error: 0xC000000D logged at 12:54. Also it would appear after the lockup.

The actions I have taken thus far:

1. Ran chkdisk, no problems.
2. Ran windows memory diagnostic, no problems,
3. Ran memtest86 , no problems detected, (ran this for about 3 hours..... is this enough? not sure to what degree ram problems can appear as this instance seems to be difficult to reproduce.)
4. Ran Prime95 for about 3 hours (blend).. no problems.

I am baffled. I know some of you would say that if it was only once I should go on and not worry. I also know some of you are like me and need the answer. Healthy computers don't just freeze.

I have two suspects I can think of in this instance:

1. Ram? (seeming more unlikely, I am considering a 12+ hour memtest)
2. Freak Power fluctuation that the PSU could not cope with.

I am asking the community for help and advice. Is it acceptable for a computer to freeze on ultra rare occasions? Is it something that just happens? Does this happen to everyone? I honestly don't know. Should I continue searching for a flaw? Thank you in advance.

More about : computer froze find problem

a b $ Windows 7
October 23, 2011 5:34:50 PM

BSOD or just unresponsive and you restart system?
Score
0
October 23, 2011 5:43:16 PM

Pyree said:
BSOD or just unresponsive and you restart system?


Unresponsive/Screen freeze. No BSOD. Thanks for replying so quickly.
Score
0
Related resources
October 23, 2011 5:52:20 PM

What exactly were you doing at the time?
Score
0
October 23, 2011 5:54:45 PM

Onlyusemeisaac said:
What exactly were you doing at the time?


I had firefox 7.01 running (two tabs I believe).

System tray: Microsoft Security Essentials, Dropbox, Catalyst, Steam,

Also have an external hard drive attached.
Score
0

Best solution

a b $ Windows 7
October 23, 2011 5:59:19 PM

If there is no BSOD and it is not reoccurring, it is (1) difficult to find out what went wrong. (2) Not a big concern. Probably some program freeze which can happen. No OS is immune to it.

Possibly an unresponsive graphics drive and attempting a restart of the driver causes the freeze.
Share
October 23, 2011 6:01:32 PM

Seems likely that it was just a freak software crash. I agree with Pyree.
Score
0
a b $ Windows 7
October 23, 2011 6:05:18 PM

Also, when external driver suddenly become unattached, it causes freeze.

This is the most frequent freeze happen to me.

My esata port is a bit lose.
Score
0
October 23, 2011 6:35:11 PM

Pyree said:
Also, when external driver suddenly become unattached, it causes freeze.

This is the most frequent freeze happen to me.

My esata port is a bit lose.


So freak system freezes do happen sometimes?
Score
0
a b $ Windows 7
October 23, 2011 6:41:58 PM

Definitely. Even the so call "invincible" Mac OS.
Score
0
October 24, 2011 1:54:37 AM

Best answer selected by wwusa83.
Score
0
a b $ Windows 7
October 24, 2011 3:49:09 AM

This topic has been closed by Nikorr.
Score
0
!