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Computer is frozen at startup

Last response: in Windows XP
December 11, 2012 6:33:48 PM

Computer is frozen after startuo. The mouse moves but I can;t run any programs. Any help is appreciated.

December 11, 2012 8:35:19 PM

can you reach windows task manager by pressing 'ctrl+alt+delete' or 'ctrl+alt+escape'?

or have you tried booting windows into safe mode by pressing 'F8' during boot (while the system is turning on)?

If you can move the mouse, then the computer is NOT frozen. Some application must be causing conflicts with the normal operations of the os.
December 12, 2012 9:21:00 PM

I can move the mouse around but I can get any program to run.

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December 12, 2012 10:32:13 PM

did u try doing 'ctrl+alt+delete' or booting into safe mode like i suggested?
December 13, 2012 1:27:00 PM

Yes I did, when in safe mode I try to re-enable System Restore and I couldn't because I was in safe mode. I also try to open any program and I couldn't I'm thinking of re-loading the operating system and see if it clears my problem.
December 13, 2012 1:28:25 PM

Thanks for you help, I really appreciate it and if you have something else I could try, please let me know.
December 13, 2012 1:52:23 PM

I try ctrl+del+altl and i was stuck in Processe and could't changeto application and my cpu usage was like 1%
December 13, 2012 6:46:51 PM

It sounds like you have some sort of malware affecting the system.

You could try installing some antivirus in safe mode, then have it scan the drive.

If reinstalling the operating system isn't too much of a hassle for you, then that should hopefully clear the problem.
December 13, 2012 10:36:46 PM

Found the problem and I'm embarass, it was a bad wireless mouse, I replaced the mouse and the computer is fine. Thanks for your help.
December 13, 2012 10:37:35 PM

Glad you figured out the problem =)