How to restore mypassport driver

My hard drive cannot be open and I always receive an error message of no hard installed.

Kindly assist me

its a WD my passport 500 GB
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More about restore mypassport driver
  1. External drive? First check it with another computer. If it does not see it, remove the drive from the external case, either get a new case to use with it, or install it as a second drive directly into the PC. If it's an issue with the case, that will enable you to use the drive again.
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