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Motherboard X58 chipset HeatSink Problem

Last response: in Systems
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April 1, 2010 4:33:38 PM

Hello,
First off I wanted to thank everyone for this fantastic site for help. Thanks Tecmo34!

I have a dilemma with a new motherboard. Should I send it back for a second time or repair it. The first time I sent the motherboard back the heat sink on the X58 Chip set came detached on one of the 4 pins. It appears that the pin was defective and came out of the mother board. Also the copper heat sink appears to be bent upward at the pin hole by about 1 cm. Now I have a second motherboard and all the pins are attached, but the heatsink is touching the x58 chipset on oneside but it is raised by about 3mm on the other side. Based on heat transfer laws, the air gap should prevent cooling of this chip. Is this something that I should remove the pins and bend the copper heat sink so that it lies flat on the chip or do I send this back for a third time? This is a newegg order.

I based this new build off of this forum:

Total Cost: $2,076.60 Original purchase date 3/18/10
Replacement motherboard arrived 3/31/10

CPU: Intel Core i7-930 2.8GHz LGA 1366 Quad-Core Desktop Processor Model BX80601930 - Retail $294.99

ASRock X58 Extreme LGA 1366 Intel X58 ATX Intel Motherboard - Retail 169.99

Crucial 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Triple Channel Kit Desktop Memory 164.99

HSF: XIGMATEK Intel Core i7 compatible Dark Knight-S1283V 120mm Long Life Bearing CPU Cooler - Retail 44.96

Western Digital Caviar Black WD7501AALS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Hard Drive -Bare Drive 79.99

DVD: Sony Optiarc 24X DVD/CD Rewritable Drive Black SATA Model AD-7240S-0B - OEM $26.99

XFX HD-577A-ZNFC Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card - Retail 319.98 (This is for 2 GPU's)

CORSAIR CMPSU-750TX 750W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply - Retail 104.99

COOLER MASTER Storm Sniper SGC-6000-KXN1-GP Black Steel, ABS Plastic, Mesh bezel ATX Mid Tower Computer Case - Retail $129.99

Thermal Compound: Arctic Silver 5 Thermal Compound - OEM $9.99

Logitech G110 Black USB Wired LED Backlighting Gaming Keyboard - Retail $71.62

Acer GD235HZbid Black/orange 23.6" 2ms Widescreen 1080p 120Hz 3D-Ready LCD Monitor 300 cd/m2 DC 80000:1 - Retail $399

Microsoft Windows 7 Professional 64-bit 1-Pack for System Builders - OEM $139.99


APPROXIMATE PURCHASE DATE: purchased now BUDGET RANGE: $2000

SYSTEM USAGE FROM MOST TO LEAST IMPORTANT: (gaming and engineering programs and MS office)

PARTS NOT REQUIRED: (have everything now)
PREFERRED WEBSITE(S) FOR PARTS: (mostly newegg.com, )
PARTS PREFERENCES: Intel 1366, i7
OVERCLOCKING: Yes / CROSSFIRE: Yes
MONITOR RESOLUTION: (1920 x 1080)
ADDITIONAL COMMENTS: Quiet is nice - but working is better
April 1, 2010 9:26:49 PM

SHOW ME THE THREAD where this forum recommended the ASROCK ... show me that!

Sounds like you need a refund and a new/DIFFERENT mobo. !

=Al =
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April 1, 2010 10:38:06 PM

Thanks for the quick response. I take it that the forum is different from the Toms Hardware reviews. I had used this article X58 On A Budget: Seven Sub-$200 Core i7 Boards
I also saw this motherboard at System Builder Marathon, March 2010: $1,500 Enthusiast PC

Since this was my first build I decided to plug things in to see if everything else was working. I got the system up and running and it seems to have recognized everything. The x58 heatsink is warm so it must be removing some heat. My thought was to see how things worked and if the x58 chipset got too hot, then I could either fix this one by bending it back in place (Is that possible?). Or buy a new one such as a ZALMAN ZM-NB47J Aluminum Heatsinks only - Retail $10
This would save the cost of sending this Motherboard back at $12.10.

So am I just desparate to get this computer working? I did see on newegg a number of problems with this motherboard (looking at the poor reviews).

I appreciate your answers.
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April 1, 2010 11:30:35 PM

are you able to monitor temps ??

wish you had asked us ... first ... i would exchange for latest ASUS or Gigabyte ...
... sounds like very poor QC !

= Al = Wish I could be more help but not sure if I want to play with a pile that is all messed up.

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Best solution

April 1, 2010 11:40:57 PM

+1

My vote would be to return it. You could try to spend time and money to fix it, but if it doesnt work, then what? You will be kicking yourself for not returning it.

Send it i and also get a better board. But be honest with yourself - they are budget boards because they have to cut corners... Buy a better one that is lower cost. You will find one on sale..

Asrock???
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April 1, 2010 11:50:46 PM


If you are looking for a really cheap bargain board ... get MSI or ABit.

Still recommend Gigabyte and ASUS, tho.

Asrock ??? dude !

= Al =
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April 2, 2010 4:14:21 AM


The ASUS is great if you're made of money but that Gigabyte is a good, stable board for $70 less.

You wanted a bargain ? ... Go with that $229 Gigabyte.

= Al =
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April 11, 2010 4:44:20 PM

Best answer selected by xotherm.
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