USB - Is Not Enough Voltage to Run Wacom Pad Possible?

[candidprints]

I installed a Wacom 4 pad and tried all my USB outlets on the computer but there does not appear to be enough voltage to run it.

The LED light only comes on briefly when I reboot the system then it goes off when the computer starts up. However, when I plug it into my laptop the LED is always on (as it is supposed to be per Wacom customer service) so I know it's not the pad.

Is this possible that there is not enough voltage in the USB to run the pad? Everything else works - the keyboard, mouse, etc., although they are all battery powered and the pad is not.

 

[JackNaylorPE]

Tried a powered USB hub ?

 

[candidprints]

That was my next move but Wacom customer service told me that it is possible to destroy the tablet because the hubs are not power regulated. I don't know if I buy that, though. Is there a way of adjusting the usb voltage in the bios???