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Dell dimemsion 2400 cannot access disc for printmaster gold 17

Last response: in Windows XP
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December 14, 2012 10:52:25 PM

Hi.....
Hope you can help me with this frustrating problem. When I insert the disc, Printmaster Gold 17 into the D drive of my Dell Dimension 24oo series running Windows XP, a text box pops up with: The installation source for this product is not available. Verify that the source exists and that you can access it. The D drive plays other cd's just fine. I already have Printmaster installed on my pc - but cannot find it in program files - however it is in add and remove. I tried repair - get the same pop up. What gives?? Thank you for your time
December 14, 2012 11:29:37 PM

pjritt said:
Hi.....
Hope you can help me with this frustrating problem. When I insert the disc, Printmaster Gold 17 into the D drive of my Dell Dimension 24oo series running Windows XP, a text box pops up with: The installation source for this product is not available. Verify that the source exists and that you can access it. The D drive plays other cd's just fine. I already have Printmaster installed on my pc - but cannot find it in program files - however it is in add and remove. I tried repair - get the same pop up. What gives?? Thank you for your time

CD may be scratched, smudged etc.
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