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DVDs stop working

  • Tuner Cards
  • Graphics
Last response: in Graphics & Displays
March 16, 2010 3:07:51 PM

All of a sudden I cannot play any DVD's. Playing CDs are fine. It "seems" that this happened after I changed settings to play a movie in powerpoint. Can anyone tell me if I need a new drive or a codec or a reinstall, etc. This is what I received when I did a check: AutoFix [V5.2.3790.67]
Time [2010-03-16 11:59:01]
Microsoft Windows Version [5.1 (Service Pack 3) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) <Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None

More about : dvds stop working

March 17, 2010 2:30:35 AM

Do you remember if you did anything in particular before your stopped being able to read DVDs?
March 27, 2010 8:58:24 PM

No, but about a month ago I did change the screen resolution to multiple monitors so that I could view a powerpoint presentation. Would that affect every DVD I play going forward?