How to stop windows xp from asking to turn off or restart

[ladiered]

hello

I keep getting BOX THAT POPS UP ASKING TO STANDY BY - TURN OFF - RESTART, HOW DO I GET IT TO STOP ASKING? IF I PUT THE CURSOR ON THR CANCEL OPTION AND MOVE IT TO SOMETHING ELSE THE BOX COMES BACK.

THANKS

 

[Hawkeye22]

It sounds like you're infected. Run a full virus scan. Get a copy of malwarebytes if you don't already have it.

 

[ladiered]

It sounds like you're infected. Run a full virus scan. Get a copy of malwarebytes if you don't already have it.

I've run a virus scan and it comes back clean, nothing is showing up.
This is a desktop PC I use it just to cyle my wallpapers, I enjoy looking at them. It's updated with windows & virus, not sure why the windows box appears in the middle of screen, like I said its a box that gives the above 3 options. I've also checked the monitor setting to always stay on, it's annoying more than anything else.

Thanks

 

[Hawkeye22]

Check your task manager or resoure monitor for running processes. One of them is sending a shutdown request to the OS. Have you checked the event viewer? It may shed some light on this.

 

[ladiered]

Check your task manager or resoure monitor for running processes. One of them is sending a shutdown request to the OS. Have you checked the event viewer? It may shed some light on this.

can you explain how to do this, not sure how and I dont want to mess up.
thanks
Kim