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Computer is not working

Last response: in Windows XP
December 19, 2012 1:50:59 AM

my computer screen went black and now it came back on and now i can't download anything or open any files what so ever. how do i start my computer over from the beginning? like starting from scratch.

More about : computer working

December 19, 2012 4:41:09 AM

When you try to open or download some thins what error you receive.