Hello all,
calling Dell is like calling your grandmother... nice to say hello but thats where it ends
OK so you can sence my frustration... here is my problem. I have an ATI Radion hd 3650 video cart with an hdmi port. Purchased a 50 foot hdmi to hdmi cable to connect from the video card to my TV (panasonic tc-p54g10) plazma 52" screen. ok simple enough. i plug it all in run the wire behind all the furniture and I get my pc to sho on my TV with some display adjustments and tweeks. OK great! i go to power off my PC and restart and nothing. Dell tells me its called a no post. thats when nothing shows up on the screen. interestingly when i restart my computer with just the DVI connected to the video card it starts no problem but again when the hdmi connection is used and plugged to my TV it prevents a system restart. Dell is useless and clame to have tried and updated the latest driver from ATI for the device. which did nothing. they even had a guy come to my home to switch out the card and same thing. whats going on why is this connection not allowing the computer to boot. They also tried changing the BIOS. i'm willing to try anything to get it working. also I was under the impression that HDMi will carry sound and video in one cable??? I get a picture once windows loads and i plug the HDMI into the video card but still sound comes from the computer speakers. can anyone PLEASE help me figure something out. After speaking to dell for over a week and a half i want to call my grandmother to say hi, i think she can tell me more than dell has been able to. :lol:
thanks sooooo much in advance for your help.
calling Dell is like calling your grandmother... nice to say hello but thats where it ends
OK so you can sence my frustration... here is my problem. I have an ATI Radion hd 3650 video cart with an hdmi port. Purchased a 50 foot hdmi to hdmi cable to connect from the video card to my TV (panasonic tc-p54g10) plazma 52" screen. ok simple enough. i plug it all in run the wire behind all the furniture and I get my pc to sho on my TV with some display adjustments and tweeks. OK great! i go to power off my PC and restart and nothing. Dell tells me its called a no post. thats when nothing shows up on the screen. interestingly when i restart my computer with just the DVI connected to the video card it starts no problem but again when the hdmi connection is used and plugged to my TV it prevents a system restart. Dell is useless and clame to have tried and updated the latest driver from ATI for the device. which did nothing. they even had a guy come to my home to switch out the card and same thing. whats going on why is this connection not allowing the computer to boot. They also tried changing the BIOS. i'm willing to try anything to get it working. also I was under the impression that HDMi will carry sound and video in one cable??? I get a picture once windows loads and i plug the HDMI into the video card but still sound comes from the computer speakers. can anyone PLEASE help me figure something out. After speaking to dell for over a week and a half i want to call my grandmother to say hi, i think she can tell me more than dell has been able to. :lol:
thanks sooooo much in advance for your help.