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Why cant I read my portable WD hard disk

Last response: in Storage
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May 12, 2012 4:14:47 PM

Hello,

I have an HD passport portable drive and all o a sudden my computer does not recognize it and tells me it is an unknoen device. My streamer does not recogonize it either. Is there anything I can do?
May 14, 2012 5:24:09 AM

Hi, check your power and/or data cable connect. If it doesn't help RMA it for new drive or seek in your local for data recovery service. Give us your location and we can find out some guy DR pro for you.
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