Earlier this week a friend approached me with an issue regarding his computer. After downloading a file (which I assume was infected with a virus), he cannot boot. I confirmed that it gets stuck at verifying DMI pool data. I am positive that this can only be fixed by booting from a windows xp boot cd. However, my not-so computer savvy friend bought a preloaded system and never made a backup. Does anyone have any suggestions as to how I could resolve this?