Sounds like the dock is defective and damaged the 2 drives that were inserted into it. If I understand what you are saying; you had a SSD and a HDD that were in working order. After being connected to the dock they are no longer being recognized by any systems they are connected to. If this is the situation, I would think damage has been done to the interface electronics. These circuits are voltage sensitive. Nothing to do here but send the drives to the factory for a warrenty replacement. As to the dock I might drop a large rock on it or send it back for a refund. I do not think you would ever get Rosewill to admit their product damaged the drives. I would post a big zero eggs feedback.