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How to get my maxtor onetouch 4 plus 640 gb to reinstall

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May 21, 2012 4:42:06 AM

Hi, just wondering if anyone has a solution for my Maxtor One Touch 4 Plus 640Gb Hard Drive?
It wont recognise when it is connected to my Laptop, It just comes up as a mass storage device!
Any thought or remedies out there that may help please?????
a c 125 G Storage
May 21, 2012 5:36:36 AM

gplockhart said:
Hi, just wondering if anyone has a solution for my Maxtor One Touch 4 Plus 640Gb Hard Drive?
It wont recognise when it is connected to my Laptop, It just comes up as a mass storage device!
Any thought or remedies out there that may help please?????

try updating your usb drivers...could be a damaged usb driver. also see if there any updated software on maxtor web page. if the drive comes up fine on another pc...the you have a damaged windows file.
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