Hello, My laptop crashed. I put in the reinstall disc and got this error message: "A poblem has prevented Windows from accuratly checking the license for this computer. To proceed your copy of Windows must be activated with Microsoft. Do you want to activate now."
I clicked Enter and went to a window offering the choices of "Yes let's activate over the internet now." "Yes I want to telephone a customer service representative now" and "No, log me off."
At this point the computer doesn't respond to the keyboard, the touch pad or a mouse. I am unable to proceed.
I clicked Enter and went to a window offering the choices of "Yes let's activate over the internet now." "Yes I want to telephone a customer service representative now" and "No, log me off."
At this point the computer doesn't respond to the keyboard, the touch pad or a mouse. I am unable to proceed.