I cant get online with router

i can connect to the internet when connected directly to the modem, but when i connect the router i cant get online. it ma connect but it moves really slow. my computer is sitting right beside the router and i still have this issue. i have spoken to belkin tech support but they have not been any help. anyone else have any suggestions?
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More about online router
  1. Double check how the router says it is configured to connect to your ISP. Personally I had a belkin that went out after a year or so. 0 problems from my netgear though.
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