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Bad framerates with hd 4890

Last response: in Graphics & Displays
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March 24, 2010 4:19:19 AM

I'm getting really bad fps.


For example in Heroes of Newerth during large battles I'll get down to 20-40 fps. This is with everything on high except anti-aliasing is off. With everything on the lowest possible setting I'll still be getting 50fps in that same instance.

With Starcraft 2 I have to run everything on low at in order to stay above 60fps in 2v2 games.

specs:
1920x1080
e8400 @ 3.6GHz
HD 4890 (Driver Packaging Version 8.702-100202a-095693C-ATI)
4GB of RAM
ga-ep45-ud3p

I recently installed Windows 7. I have the same issue in XP.

If you need any more information please ask. Your help will be greatly appreciated. Thanks.

More about : bad framerates 4890

March 24, 2010 5:46:56 AM

What resolution are you playing ?
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March 24, 2010 12:46:05 PM

Not sure what driver that corresponds to, but I would download the latest from ATI's website, which is 10.2. 10.3 will be out soon as well, but I believe it benefits the 5xxx series the most.

You can download GPU-Z and monitor your clocks to ensure it is going into 3d mode while gaming. Just check the box that lets it run in the backgroup and load up a game for a little. Exit out and check the graphs.
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March 24, 2010 1:45:57 PM

Version 8.702 is 10.2
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March 24, 2010 2:23:43 PM

Maziar said:
Version 8.702 is 10.2



WTF do you mean??? :o 
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March 24, 2010 4:50:46 PM

When you open CCC,in the information center you have
1_Driver packaging version: 8.720
2_Catalyst version: 10.2
Catalyst version is the common thing you see in sites(including AMD's site).
Driver packaging has a different name but they both mean 1 driver version.(different words,same drivers)
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March 24, 2010 6:07:22 PM

^What he said.

just a note. the 10.3 drivers are now out.
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March 24, 2010 7:24:49 PM

I tried 10.3 and saw no changes in performance.
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March 24, 2010 7:25:57 PM

It could just be a demanding game. Find a review on it and compare their system to yours.
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March 24, 2010 8:46:04 PM

jay2tall said:
It could just be a demanding game. Find a review on it and compare their system to yours.


(Heroes of Newerth)
Quote:
Recommended:
Processor - 2.0GHz Core 2 Duo / AMD 3500+ or faster
RAM - 1.5GB or higher
Video Card - 256MB Geforce 7800+ or Radeon X1900+
Network Connection Required (Broadband)


No, there's obviously something wrong with my system...

People with 8600GT are staying above 60fps easily. Also, I still get down to 50fps on the lowest possible settings(including resolution.)
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March 25, 2010 4:16:41 PM

Is the performance low in other games such as FPS titles ?
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March 25, 2010 7:24:31 PM

Card being run in idle speeds perhaps.
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March 25, 2010 9:02:19 PM

Do you have a fan profile setup to run the fan faster and keep the card's temps down while gaming? Could be a temp issue.
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March 28, 2010 7:15:03 PM

branflakes71 said:
Do you have a fan profile setup to run the fan faster and keep the card's temps down while gaming? Could be a temp issue.


Temps are fine.

builderbobftw said:
Card being run in idle speeds perhaps.



Catalyst says the card is running at default speeds.
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March 28, 2010 7:24:40 PM

builderbobftw said:
Defualt idle speeds?


Under ATI Overdrive it has

GPU Clock: 240MHz
Memory Clock: 975MHz

When I run a game the GPU Clock goes to 850MHz.
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March 28, 2010 7:28:02 PM

Ok, Than everything is fine, and you're build just sucks.

Best awnser ^.
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March 28, 2010 7:29:12 PM

Well, I'd want to know what those temps are under load, before saying they're fine, but let's assume you're right.

Have you done some basic maintenance on the computer, like defrag the hard drive?

Have you checked in the Event Viewer to see if there are any errors around the time you're playing the games?

Besides gaming, does anything else on the computer run slowly or oddly?

Have you run any anti-virus scans lately?

Try running HW Monitor and see what how things look under load, temps and also any strange numbers for your power supply.

Have you always had this problem with that video card? Are you sure the power connections on the card are correct (I forget if it needs two 8 pin connection or 1 8 pin and 1 6 pin)?

What's your power supply size, brand, model number? Could be a power supply issue.
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March 28, 2010 7:56:19 PM

branflakes71 said:
Well, I'd want to know what those temps are under load, before saying they're fine, but let's assume you're right.


The hottest I've seen the GPU temp go is around 80 with default fan speeds, but I'll manually turn up the fan so that it stays cooler. The hottest I've seen the cpu is at 55 under the prime95 blend test.

branflakes71 said:

Have you done some basic maintenance on the computer, like defrag the hard drive?


Yes.

branflakes71 said:

Have you checked in the Event Viewer to see if there are any errors around the time you're playing the games?


Yes, no errors related to ati/games/ect.

branflakes71 said:
Besides gaming, does anything else on the computer run slowly or oddly?


No, everything preforms great except games.

branflakes71 said:
Have you run any anti-virus scans lately?


No, but I've been having the framerate issues since installing win7.

branflakes71 said:
Try running HW Monitor and see what how things look under load, temps and also any strange numbers for your power supply.


Ok.

branflakes71 said:
Have you always had this problem with that video card? Are you sure the power connections on the card are correct (I forget if it needs two 8 pin connection or 1 8 pin and 1 6 pin)?


Yes. (two 6pin)

branflakes71 said:
What's your power supply size, brand, model number? Could be a power supply issue.


CORSAIR CMPSU-750TX 750W ATX12V

Originally I thought it was an issue with my power supply so I upgraded my Rosewill RP550-2 550W. I saw zero difference in performance.
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March 28, 2010 8:05:10 PM

builderbobftw said:
Ok, Than everything is fine, and you're build just sucks.

Best awnser ^.


Quote:
Mor elike Downgrade there


What is your problem ? Issues much.
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March 28, 2010 8:39:22 PM

branflakes71 said:

Try running HW Monitor and see what how things look under load, temps and also any strange numbers for your power supply.


http://i.imgur.com/Uphtb.png

I ran Heroes of Newerth for about 30 minutes or so with everything maxed. I was using testing mode so I could "stress the game." I know the temps there are fine, I'm not 100% sure about the voltages though. CPU consumption stayed at about 60%. (This was with the cpu clocked at the default 3GHz.)

Also decreasing the resolution to 800x600 only increases the framerate by about 10.
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March 29, 2010 5:18:21 AM

Things looked good in HW Monitor. Earlier in your posts, you mentioned you had the problem in WinXP, too. True or a typo?

Try Passmark to see if it shows where the "bottleneck" is. Your video card could be the issue (defective), but so could something else. Hopefully, Passmark will give us a clue.

http://www.passmark.com/
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March 30, 2010 12:33:59 AM

branflakes71 said:
Things looked good in HW Monitor. Earlier in your posts, you mentioned you had the problem in WinXP, too. True or a typo?

Try Passmark to see if it shows where the "bottleneck" is. Your video card could be the issue (defective), but so could something else. Hopefully, Passmark will give us a clue.

http://www.passmark.com/


I didn't get an errors during the 15 minute run through with BurnInTest. What numbers should I be looking to compare with PerformanceTest?
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March 30, 2010 4:41:51 PM

I'm not sure what numbers to look for. Read on their site some to see what you should be looking for.
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April 1, 2010 1:29:38 AM

4thswarm,

I also play heroes of newerth and have the same video card as you do and also am experience the same issues with frame rates. I have been working on this for the past couple of days. If you have any idea plz post! I cant last hit worth of ***.
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April 1, 2010 3:02:40 AM

Here's another thing to check (both of you). Is V-Sync on? If it is, turn it OFF and see how the game does.
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April 2, 2010 8:59:15 PM

Good idea. I have checked that off and still runs choppy. I am starting to believe this is a driver related issue with ATI 10.3 CCC and heroes of newerth.
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April 3, 2010 2:03:02 AM

Could be. I'd suggest a rollback to older drivers...say in the 9's. 10.2 would probably give similar results.
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April 3, 2010 11:00:48 PM

ok checking 9.10 now. so fare 10.2 and 10.1 dont work..
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April 4, 2010 3:08:23 AM

have done a new reinstall and tried using old drivers with no success. 4thswarm have you figured anything out?
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April 4, 2010 5:00:41 PM

This may be a dumb question, but, have you checked for any updates to the game itself? Is the game still in Beta? If so, report the problem to them, as it may be a bug they need to fix before final release.
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April 5, 2010 9:43:40 PM

branflakes71 said:
have you checked for any updates to the game itself? Is the game still in Beta?


Yes it is in beta, and it also autoupdates. However in my case I've had this issue with most of the games, if not all, that I've played.

I've started getting bsod. The screen will "tear" into a bunch of different colors then give me a random bsod error. I'm almost 100% this is not driver related because I haven't touched the drivers on my xp install, but I get the same thing when using it. I'm going to use my 9400 GT for a while and see if that causes the crashes to stop. If it does, I'm going to try to get a replacement for my 4890. This is what my screen looks like for a couple seconds before it goes to bsod/restart. http://img382.imageshack.us/img382/4873/graphicsr.jpg The only real difference is that everything is completely distorted.

paramagic said:
Good idea. I have checked that off and still runs choppy. I am starting to believe this is a driver related issue with ATI 10.3 CCC and heroes of newerth.


Are your actual framerates bad or is it just choppy? If it's just choppy try this: http://www.sevenforums.com/gaming/31980-lag-online-game...

(assuming you use windows 7)
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April 7, 2010 7:26:44 PM

4theswarm, I agree that it looks like your video card at this point. I've run out of ideas on what else to try. So, my vote is a defective card.
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