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Power went out for a day cable modem working but wireless router says modem is t

Last response: in Wireless Networking
May 3, 2010 10:00:32 PM

My power went out for a day. When i came back home I had to call the cable company to get the modem back on line. However, since then I cannot go wireless. The modem light is lit in yellow on the front of the router. I have tried resetting the router, cable company says I need a new router (this happened last month too and it is a NEW router). Is there a solution to this???

More about : power day cable modem working wireless router modem

May 4, 2010 3:30:36 AM

Possibly the router and modem need restarting in sequence so that they can recognise each other -- the cable company should have been able to tell you how.

If in doubt download the maker's manual for the router.
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