DVD-Rom no longer reading DVDs

[mkhs278]

when i insert dvd ocd disc the hard srive will not detected or recognize it

 

[smorizio]

when i insert dvd ocd disc the hard srive will not detected or recognize it

if the mb bios see the drive but not windows then it a registry error. google microsoft hi low regitry error for cd-rom/dvd drives.
if the drive not shown in the bios but the try opens..the drive controller may have gone bad..or the cable or the port the drive connected too.

 

[DELL-SudheerK]

Hi ,
My name is SudheerK work and I work for the Social Media and Community Team at Dell.
Just want to provide you a link which helps in fixing the drive issue . Please try to open the link and click on the FIX IT button, that help you in fixing the registry issues on the computer.
http://support.microsoft.com/kb/314060
Let me know if this worked out for you.
Regards
DELL-SudheerK
Social Media and Community Responder