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DVD-Rom no longer reading DVDs

Last response: in Storage
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May 29, 2012 7:16:12 AM

when i insert dvd ocd disc the hard srive will not detected or recognize it

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a c 113 G Storage
May 29, 2012 8:22:18 AM
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mkhs278 said:
when i insert dvd ocd disc the hard srive will not detected or recognize it

if the mb bios see the drive but not windows then it a registry error. google microsoft hi low regitry error for cd-rom/dvd drives.
if the drive not shown in the bios but the try opens..the drive controller may have gone bad..or the cable or the port the drive connected too.
June 12, 2012 8:02:49 PM

Hi ,
My name is SudheerK work and I work for the Social Media and Community Team at Dell.
Just want to provide you a link which helps in fixing the drive issue . Please try to open the link and click on the FIX IT button, that help you in fixing the registry issues on the computer.
http://support.microsoft.com/kb/314060
Let me know if this worked out for you.
Regards
DELL-SudheerK
Social Media and Community Responder
!