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How to diagnose computer crash

Tags:
  • Drivers
  • Computers
  • Windows 7
Last response: in Windows 7
October 25, 2011 1:46:12 PM

Hello,
I have an HP laptop. It has been randomly locking up for weeks now. It now will boot completly then lock up couple minutes later. The wifi also stops working randomly. I troubleshoot it and sometimes it starts working again. But now the crashes are all the time now. Where should I start?

More about : diagnose computer crash

a b \ Driver
a b $ Windows 7
October 25, 2011 2:43:31 PM

bilk said:
Hello,
I have an HP laptop. It has been randomly locking up for weeks now. It now will boot completly then lock up couple minutes later. The wifi also stops working randomly. I troubleshoot it and sometimes it starts working again. But now the crashes are all the time now. Where should I start?



Check for corrupt system files:

system file checker - sfc scannow from command prompt (admin)

System restore to date prior to problem, if you have a date that far back

Repair install from Win CD

Run chkdsk /r on your hard drive and/or msg diagnostics
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October 25, 2011 3:06:29 PM

You can also run memtest86+ from a floppy, CD or flash drive to check the RAM/memory.
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