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6 GB Mem installed, 2 GB usable

Last response: in Motherboards
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January 4, 2011 5:45:17 PM

I've got a relatively new build (my first from scratch), and while Win 7 Professional (64-bit) finds 6GB Installed RAM, it says only 2GB are usable.

What do I do?!?

CPU INTEL|CORE I7 930 2.80G
GIGABYTE GA-X58A-UD3R
MEM 2Gx3|CRUC CT3KIT25664BA1339


More about : mem installed usable

January 4, 2011 5:47:04 PM

And, the memory checkbox is empty in msconfig.exe...
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a b V Motherboard
January 4, 2011 5:55:42 PM

Open the task manager, click on the performance tab, then click on the resource monitor, then click on the memory tab. How much memory is hardware reserved can you post a screen shot?
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January 4, 2011 6:35:52 PM

I have a screenshot, but I don't know how to get it into this message :-(

It says Hardware Reserved: 4098MB

Does this help?

N
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January 4, 2011 9:42:49 PM

I have a screenshot, but I don't know how to get it into this message :-(

It says Hardware Reserved: 4098MB

Does this help?

N


Snipergod87 said:
Open the task manager, click on the performance tab, then click on the resource monitor, then click on the memory tab. How much memory is hardware reserved can you post a screen shot?

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a b V Motherboard
January 5, 2011 12:23:52 AM

Are you having some major issue using the computer?
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January 5, 2011 11:36:32 AM

Not really, but I do a lot of graphics work and when I have a bunch of the Adobe suite programs open, and a lot of files, things really slow down.


marcellis22 said:
Are you having some major issue using the computer?

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January 9, 2011 2:56:32 PM

Okay, "problem" solved!

Having not really read (in the terrible documentation for my mobo) how to install the memory in the right slots, I had two sticks in the wrong slots.

When I popped them out and moved them into alternating slots, they worked just fine. (I'd read about this as a possible fix in another forum).

So, the problem was human error, which I would never have discovered had Snipergod87 not asked about Hardware Reserved Memory...

Thanks everyone!

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January 18, 2011 10:28:46 AM

Best answer selected by nicor.
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!