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Gateway laptop NV78 duo processor problem

Last response: in Components
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Anonymous
Laptop Expert

I have the same computer with the same exact problem. What were you doing right before you shut the computer down? Did you have any peripherals connected? I was trying to sync up some music to my phone, but it wouldn't connect so I decided to restart my computer. That is when it stopped working. Any help would be much appreciated. I still have it under warranty so, if I can't problem solve it myself, once I get it repaired I will be sure to report back.
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I have the same computer with the same exact problem. What were you doing right before you shut the computer down? Did you have any peripherals connected? I was trying to sync up some music to my phone, but it wouldn't connect so I decided to restart my computer. That is when it stopped working. Any help would be much appreciated. I still have it under warranty so, if I can't problem solve it myself, once I get it repaired I will be sure to report back.


Have you gotten it repaired ? What was the problem ? I have the same computer, and the same exact problem... but it is not under warranty... Thank you..

it was under warranty luckily at less than a year old, I think it needed a new motherboard, but honestly it has been so long I can't completely remember. must be a crappy model because we had only used the computer a handful of times! but I know the warranty saved us hundreds of $$s. Good luck!

erjacobs00 said:
it was under warranty luckily at less than a year old, I think it needed a new motherboard, but honestly it has been so long I can't completely remember. must be a crappy model because we had only used the computer a handful of times! but I know the warranty saved us hundreds of $$s. Good luck!


actually u didn't save anything whenever you phone is hooked up to the computer on reboot the computer recognize the phone as a hard drive and get hunged up searching for boot files if you unplug ur phone or any type of media dive the computer will start rite up....
!