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Random system hangs... help!

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April 24, 2010 8:00:56 AM

Random system hangs

My comp (spec below) has been having "Random system hangs" with "Event Viewer" error "event ID: 41" (see below) for the last couple weeks, I will be playing a game or viewing a web site and it will just randomly hang. If I'm in game it will freeze with the last second of audio in a loop being played over and over until I reboot, if I'm on the web the system looks fine until I go to move the mouse and it wont move, the system has froze. This may happen 1 to 5 times a day or not at all for a couple days, need help!



I've done everything I can think of to fix this including:

Updated all drivers (Bios too)
changed video card
changed RAM
re-seated CPU
run memtest for 17 hours no problems
Turned off "Sleep mode"


I have not changed the PSU, as I'm afraid if I do it would not fix the problem and I would still be stuck.... it's the only thing I have not changed lol

I run CPUID HWMonitor and every thing looks good no high heat spikes, the only thing I do see is the Voltage section shows the +12V as being a minimum of 1.02V and a high of 2.50V so I know this is an error or system would not boot, but could it be affecting the computer?



Well any help would be great! I'm tired of this! :fou: 

Thanks

-Chris

SYSTEM SPECS:

Intel Core 2 Duo E8400 @ 3.00GHz
GIGABYTE GA-EP35-DS4
CORSAIR DOMINATOR 2GB DDR2 1066 (Available RAM: 826.8 MB)
EVGA NVIDIA GeForce 9800 GTX/9800 GTX+ 1440x900x32
CORSAIR CMPSU-650TX 650W PSU
Windows 7 (64-bit)


EVENT VIEWER LOG:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 4/23/2010 11:05:51 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Chester-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed,

or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-04-24T06:05:51.112813400Z" />
<EventRecordID>15174</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Chester-PC</Computer>
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

More about : random system hangs

a c 122 B Homebuilt system
April 24, 2010 1:08:40 PM

Is the system overclocked? If so, try going back to stock speeds.

Memory can cause hangs. So can bad power.
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April 24, 2010 6:49:48 PM

Nope no over-clocking, if I did OC that would be the first thing I would turn off.

Has to do with event ID: 41 this is so frustrating!

I've seen everything from C-states to RAM to Video Card to Power supply to power settings to hibernation to sound drivers.... grrr.... help!

thanks
m
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l
Related resources
April 26, 2010 4:05:10 AM

Anybody? any help?
m
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May 2, 2010 7:37:01 AM

still hanging!
m
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l
May 2, 2010 8:11:00 AM

Have you cleaned out your CPU's heatsink? Sometimes the dust gathered in those things acts like a blanket.

What additional cards do you have in your computer? What are you doing when the computer hangs/reboots? What are you running for anti virus?
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l
May 2, 2010 5:41:53 PM

Yes cleaned whole computer, running a coolermaster V8 no dust,
9800GTX took off fan casing and cleaned and put new thermal paste.

Video card is only card in case.

AVG anti virus.

Random crashes= Could be playing a game for 10 minutes or 2 hours!
Could be surfing the web for the same, the only way I know it crashes in Windows is that the mouse stops moving and comp does not respond, if I'm in a game the very last sound that was playing turns in to an annoying loop and comp will not respond and have to do a manual reboot.

Nice speed test by the way!
How much you pay for that?
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May 2, 2010 10:28:54 PM

Lanaholic said:
Yes cleaned whole computer, running a coolermaster V8 no dust,
9800GTX took off fan casing and cleaned and put new thermal paste.

Video card is only card in case.

AVG anti virus.

Random crashes= Could be playing a game for 10 minutes or 2 hours!
Could be surfing the web for the same, the only way I know it crashes in Windows is that the mouse stops moving and comp does not respond, if I'm in a game the very last sound that was playing turns in to an annoying loop and comp will not respond and have to do a manual reboot.

Nice speed test by the why!
How much you pay for that?


Hmm...I'm wondering if it's not some application thats causing a page fault in the operating system and causing a blue screen. By the sound of it it sounds like somethings either overheating or failing. Have you tried swapping out powersupplies with a different one and seeing it that changes anything?

LOL, that interent connection costs about $200 a month, so not exactly budget friendly...but it helps that I don't have cable TV or a cellphone.
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!