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Will Toshiba replace my 2.5" hard drive? Laptop bought in December '11

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June 4, 2012 2:55:52 PM

Sending the whole unit back in for repair isn't an option because I upgraded the processor and RAM. So will Toshiba honor a warranty on a hard drive sold pre-installed in a computer?

I'm getting hard disk error notifications every few minutes. 'chkdsk' will only go to 10% and then stop. I've also noticed some of the tray icons and buttons within the start menu won't open.

Am I going to have to drop another hundred bucks on a new hard or will Toshiba replace it?
a b G Storage
June 4, 2012 3:09:14 PM

I highly doubt if you open the case whatsoever, they'll even cover a warranty claim.
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June 4, 2012 3:16:19 PM

ubercake said:
I highly doubt if you open the case whatsoever, they'll even cover a warranty claim.

Yeah... just talking about the hard drive alone. Not even considering trying to send the whole laptop in. I know that's a bust.
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a b G Storage
June 4, 2012 3:40:34 PM

Definitely worth a call if they'll just have you ship the drive back. Find out what they have to say.
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June 4, 2012 4:56:21 PM

ubercake said:
Definitely worth a call if they'll just have you ship the drive back. Find out what they have to say.

I have doubts for sure... but it's definitely worth a call. Checked the warranty for the S/N online but nothing came up. Just wondering if anybody had any similar experiences...

Hurts to even have to go through with all this because I never expected HDD problems but even with opening it up I still have few regrets. Bought a Christmas special for $350 and upgraded to an A8-3500m & 8GB RAM for a little more than $100.
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a c 261 G Storage
June 4, 2012 5:14:08 PM

Laptop parts are always covered by the OEM of the laptop! I do not see why they should not cover it!
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