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Laptop doesn\'t recognise external hard drive

Last response: in Storage
a b G Storage
June 7, 2012 5:25:00 PM

I just bought a store n go portable hard drive USB 3.0 - 1TB model no 53039

My old computer is a Dell Core 2 Duo running Windows Vista - the Verbatim HD connected via USB 2 without any problem and copied all the files that i needed to it.

My new computer is an ASUS Core i7 running Windows 7 home primium 64 bit version. when i connected the Verbatim HD to the new computer, the computer does not recognize the Verbatim HD.

Please tell me what to do

June 7, 2012 5:46:41 PM

Go to the manufacturer's website and search for drivers that go to the hard drive