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Blue screen help

Last response: in Windows 7
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October 25, 2011 8:18:21 PM

This is the first custom PC I've ever built and I've had it for almost 3 months now. I've gotten the blue screen several times, so about a 2 weeks ago I tried reinstalling win 7 thinking that was the problem, it wasn't. Whenever the blue screen occurs and the computer reboots it won't read my SSD, which has win7 on it, and it only reads my storage HDD. From there I have to shut down, go in to BIOS and change the boot setting to the SSD. Any suggestions? Thanks for any help I can get.

More about : blue screen

October 25, 2011 11:38:08 PM

What kind of motherboard?
What kind of SSD and HHD, not just size, but make and model.
At what point do you get the bluse screen?
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October 25, 2011 11:59:31 PM

Just built a computer for my friend last night. We where having the same problem. It happened once while installing drivers. Then again after everything was installed playing a game. The computer would blue screen. Then on reboot his SSd was not being recognized by the comp. Hope someone has an idea of what could cause this. O I would have to reset the Cmos for it find the drive again.


SSD 60G|OCZ AGT3-25SAT3-60G R
CPU AMD|PH II X4 955 3.2G AM3 RT
MEM 4Gx2|PNY MD8192KD3-1600-X9 R
PSU ANTEC| NEO ECO 520C 520W RT
VGA GIGABYTE|GV-R695OC-1GD HD6950
MB ASUS|M5A97 970 AM3+ SB950 R

Thats his build any insight would be great thanks guys.
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October 26, 2011 4:12:01 AM

Motherboard: Asus P8Z68-V Pro Intel Z68 1155
SSD:Corsair Force Series 3 60GB SATA 3 6Gb/s
HDD: Western Digital 1.5TB SERIAL ATA/300 64MB BUFFER HARD DRIVE

It really happens at random times, I guess you could say while running a game since thats what I use it for.

Thanks.
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a b $ Windows 7
October 26, 2011 6:38:37 AM

- What PSU are you using?
- Did you at any time overclock any of the components.

I'd suggest you make sure the PC is stone-cold stock, and if the problem persists we'll look harder at memory, graphics, and power.

- Uninstall Asus (and any other) utilities that can overclock your PC.
- Clear CMOS (use mobo feature or pull plug, remove battery, press the case power switch several times, grab a cup of coffee, come back and replace battery, plug into wall.)
- Immediately boot into BIOS, load (optimized) defaults. Make ONLY changes that are absolutely necessary for your PC to run correctly, if any. Save and boot into WIndows.

You can go further to eliminate some other potential probelms:

- Download CPUID Hardware Monitor, Prime95, and Furmark from this site:

http://forums.tweaktown.com/gigabyte/30530-latest-overc...

- Check for heat and memory problems by running Prime95 for 15 minutes, Furmark Torture Test for 10 minutes, then both at same time for 5 minutes. Stop the test if at any time a core temp exceeds 75C and appears to want to keep climbing (ie, 77C limit), gpu temp 85C (87C limit).

If Prime95 can't continue because of an error (rounding) there's a memory problem.

It may be that your BIOS is interpreting a failure as an overclocking error, and is restoring a saved BIOS. This would explain why your selected boot drive changes.
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October 27, 2011 12:25:02 AM

Hey there again. So i followed the steps you where saying. At 3 min 30 sec into furmark burn in test the computer locked up. It might have blue screened eventually but i reset it before it could. When i rebooted everything was reading fine. The hard drive was there and everything so not sure what this means.
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a b $ Windows 7
October 27, 2011 4:08:47 AM

You say everything was rreading fine - were the cpu/gpu temps OK when it locked up during Furmark?

In reading what I told you to do, I omitted one step. Please download a fresh copy of the latest WHQL video driver for your card. Uninstall the current driver and catalyst software. Reboot. Ignore anything WIndows says about your video card, if anything, and install the fresh drivers. Repeat the Furmark test.

Assuming you get the same result, you've got a bad part somewhere. The suspects in priority order are: PSU, Vidcard, mobo.

I would swap in a new, quality PSU. That's the cheapest diagnostic tool for a bad psu - and having a spare PSU isn't a bad idea. Also, you could return it if it doesn't solve the problem or if you choose to RMA your (now proven bad) psu.

If you get the same result using a new PSU, I would test my video card in someone else's system if I could, or I would just RMA the Video card.
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October 27, 2011 4:23:28 AM

Been reading about defects with the SSD it seems people with this drive that uses the sandforce architecture are having all the same problems i am. Going to return the drive and purchase a reg hard drive. If the crashes continue to happen after this. Looks like its time to start digging deeper
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October 27, 2011 5:09:40 AM

I have been having the same issue with blue screens, it happens when playing BF2 for me and only after 5 mins.
There have been some comments online about the new graphics drivers which support BF3 have messed up BF2 and started causing blue screens.

Since the problem is common to you and your friend I would guess you may both be playing the same games??

Hope this helps.
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December 6, 2011 8:45:15 AM

hi

p8z68-v pro with corsair force 3ssd.

several minidumps pointed to the marvel 6gbps controller after blue screens exactly to what others are describing. pc also was not finding drive after bsod.

just tried it in the jmicron 6gbps controller and still no luck. same symptoms.

im gona try it in the intel 3gbps sockets and if its still not working the ssd is geting rma'd. my build is completely stable otherwise and will max bf3, crysis 2, p8900 3dmark 11 etc

i read on the net that the 120gb force 3's got recalled and they use the same lalalas as the 60gb

btw there is also a firmware update for the force 3 series but i havent tried that yet
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