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[STILL NEED HELP]System keeps on restarting HELP PLEASE

  • Security
  • Windows XP
Last response: in Windows XP
January 12, 2013 8:40:27 PM

lemme start off by saying i just downloaded pinnaple and after install it asked me for a restart and i pressed yes. after it restarted it goes to windows XP (loading page) and when its finished loading it restarts the pc. i have norton installed so its probably an undetected virus. also i am unable to go into safe mode or do last safe configuration it will just restart.

windows xp 32bit home edition

More about : system restarting

January 13, 2013 5:21:13 AM

Try the Safe Mode with Networking option, and Restore the System.. also if you can logon in this mode, go online and do a virus scan.. type "online virus scan" on a search engine.

Another option is uninstall the installed program and see if it start in normal mode, or do both; uninstall the program and scan online to remove possible malware the program may leave behind.