Windows XP freezes randomly

Hello,
my laptop( dell inspiron 640m) has been freezing randomly since the last 2 months. There is no error msg displayed...just an abrupt freezing of the screen with a jarring sound. I have installed the os a few times but still the problem persists. Tried a lot of things, but pchhhhh. So can anyone please help me in diagnosing the problem and ind a solution.
The system specs summary is as follows
Operating System
Microsoft Windows XP Professional 32-bit SP3
CPU
Intel Pentium T2080 @ 1.73GHz 41 °C
Yonah 65nm Technology
RAM
2.00 GB Dual-Channel DDR2 @ 266MHz (4-4-4-12)
Motherboard
Dell Inc. 0MG532 (Microprocessor) 42 °C
Graphics
The specified service has been marked for deletion.
Hard Drives
112GB SAMSUNG HM120JI (SATA) 39 °C
Optical Drives
Optiarc DVD+-RW AD-5540A
Audio
Sigmatel

thank you
3 answers Last reply
More about windows freezes randomly
  1. Sounds like something inside the laptop is making the harsh noise.. if it's loud?... you may need to have it checked for something lose or damaged. The only hardware that I can think of that makes that type of noise is the hard drive or a cooling fan, but all temperatures seem adequate, so the Hard Drive would be my guess. Random freezes may indicate a failing hard drive, so install Hard Disk Sentinel to get an idea of what condition the Hard Drive is in.

    You may be able to visually check the processor cooling fan to make sure. The Hard Drive can easily be extracted and replaced in seconds, if it checks bad in the application, if you can get a hold of another one, that would be advised to test if it solves the problem... but if you'd rather have it professionally checked that would be best.
  2. Hi,
    Thank you for the reply. I have cleaned the fan just a few days back, so that may not be the reason. I am getting an warning message( audio drive on high definition audio bus) and then a dialog box appears asking to enter the software CD. Cud that be an issue.

    And as u had said in the mail to check the condition of the hard drive, i have done that. Plz chk the below details. Hope that might give you some more info.


    -- General Information --

    Application Information
    -------------------------
    Installed Version . . . . . . . . . . . . . . . : Hard Disk Sentinel 4.10 PRO
    Registered To . . . . . . . . . . . . . . . . . : Unregistered version, please register.
    Current Date And Time . . . . . . . . . . . . . : 1/14/2013 1:03:24 AM
    Health Calculation Method . . . . . . . . . . . : Analyse data field (default)

    Computer Information
    ----------------------
    Computer Name . . . . . . . . . . . . . . . . . : COMPUTER_1
    User Name . . . . . . . . . . . . . . . . . . . : sai
    Computer Type . . . . . . . . . . . . . . . . . : Mobile
    MAC Address . . . . . . . . . . . . . . . . . . : 00-19-7E-A8-10-CE
    System Uptime . . . . . . . . . . . . . . . . . : 0 days, 0 hours, 6 minutes, 7 seconds
    System Up Since . . . . . . . . . . . . . . . . : 1/14/2013 12:57:18 AM
    CPU Usage . . . . . . . . . . . . . . . . . . . : CPU #1: 0 %, CPU #2: 5 %
    Virtual Memory . . . . . . . . . . . . . . . . . : 3931 MB, Used: 196 MB (5 %)

    System Information
    --------------------
    Windows Version . . . . . . . . . . . . . . . . : Microsoft Windows XP Professional Service Pack 3
    CPU Type & Speed #1 . . . . . . . . . . . . . . : Genuine Intel(R) CPU T2080 @ 1.73GHz, 1728 MHz
    CPU Type & Speed #2 . . . . . . . . . . . . . . : Genuine Intel(R) CPU T2080 @ 1.73GHz, 1729 MHz
    BIOS Manufacturer . . . . . . . . . . . . . . . : Phoenix
    Physical Memory Size . . . . . . . . . . . . . . : 2039 MB, Used: 330 MB (16 %)
    Display Adapter
    Display Resolution . . . . . . . . . . . . . . . : 800 x 600 (32 bit)
    Network Controller #1 . . . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
    Network Controller #2 . . . . . . . . . . . . . : 1394 Net Adapter
    Optical Drive . . . . . . . . . . . . . . . . . : E: Optiarc DVD+-RW AD-5540A / 103C (DVD-RW, CD-RW)

    PCI Device Information
    ------------------------
    PCI Bus 0; Device 0; Function 0 . . . . . . . . : PCI standard host CPU bridge
    PCI Bus 0; Device 2; Function 0 . . . . . . . . : Video Controller (VGA Compatible)
    PCI Bus 0; Device 2; Function 1 . . . . . . . . : Video Controller
    PCI Bus 0; Device 27; Function 0 . . . . . . . . : Microsoft UAA Bus Driver for High Definition Audio
    PCI Bus 0; Device 28; Function 0 . . . . . . . . : PCI standard PCI-to-PCI bridge
    PCI Bus 0; Device 28; Function 1 . . . . . . . . : PCI standard PCI-to-PCI bridge
    PCI Bus 0; Device 28; Function 3 . . . . . . . . : PCI standard PCI-to-PCI bridge
    PCI Bus 0; Device 29; Function 0 . . . . . . . . : Standard Universal PCI to USB Host Controller
    PCI Bus 0; Device 29; Function 1 . . . . . . . . : Standard Universal PCI to USB Host Controller
    PCI Bus 0; Device 29; Function 2 . . . . . . . . : Standard Universal PCI to USB Host Controller
    PCI Bus 0; Device 29; Function 3 . . . . . . . . : Standard Universal PCI to USB Host Controller
    PCI Bus 0; Device 29; Function 7 . . . . . . . . : Standard Enhanced PCI to USB Host Controller
    PCI Bus 0; Device 30; Function 0 . . . . . . . . : Intel(R) 82801 PCI Bridge - 2448
    PCI Bus 0; Device 31; Function 0 . . . . . . . . : PCI standard ISA bridge
    PCI Bus 0; Device 31; Function 2 . . . . . . . . : Standard Dual Channel PCI IDE Controller
    PCI Bus 0; Device 31; Function 3 . . . . . . . . : SM Bus Controller
    PCI Bus 2; Device 0; Function 0 . . . . . . . . : Ethernet Controller
    PCI Bus 2; Device 1; Function 0 . . . . . . . . : OHCI Compliant IEEE 1394 Host Controller
    PCI Bus 2; Device 1; Function 1 . . . . . . . . : SDA Standard Compliant SD Host Controller
    PCI Bus 2; Device 1; Function 2 . . . . . . . . : Base System Device
    PCI Bus 2; Device 1; Function 3 . . . . . . . . : Base System Device
    PCI Bus 2; Device 1; Function 4 . . . . . . . . : Base System Device
    PCI Bus 12; Device 0; Function 0 . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card


    -- Physical Disk Information - Disk: #0: SAMSUNG HM120JI --

    Hard Disk Summary
    -------------------
    Hard Disk Number . . . . . . . . . . . . . . . . : 0
    Interface . . . . . . . . . . . . . . . . . . . : S-ATA
    Disk Controller . . . . . . . . . . . . . . . . : Standard Dual Channel PCI IDE Controller (ATA)
    Disk Location . . . . . . . . . . . . . . . . . : 0, Device: 0
    Hard Disk Model ID . . . . . . . . . . . . . . . : SAMSUNG HM120JI
    Firmware Revision . . . . . . . . . . . . . . . : YF100-15
    Hard Disk Serial Number . . . . . . . . . . . . : S0YPJ10P645816
    Total Size . . . . . . . . . . . . . . . . . . . : 114470 MB
    Power State . . . . . . . . . . . . . . . . . . : Active
    Logical Drive(s) . . . . . . . . . . . . . . . . : C: [] D: []
    Current Temperature . . . . . . . . . . . . . . : 38 °C
    Power On Time . . . . . . . . . . . . . . . . . : 867 days, 9 hours, 34 minutes
    Estimated Remaining Lifetime . . . . . . . . . . : 13 days
    Health . . . . . . . . . . . . . . . . . . . . . : ##------------------ 12 % (Critical)
    Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

    There are 516 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
    Based on the number of remapping operations, the health of the disk was decreased in different steps.
    There are 1 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.
    At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
    It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
    It is recommended to backup immediately to prevent data loss.

    ATA Information
    -----------------
    Hard Disk Cylinders . . . . . . . . . . . . . . : 232581
    Hard Disk Heads . . . . . . . . . . . . . . . . : 16
    Hard Disk Sectors . . . . . . . . . . . . . . . : 63
    ATA Revision . . . . . . . . . . . . . . . . . . : ATA/ATAPI-7 T13 1532D version 0
    Total Sectors . . . . . . . . . . . . . . . . . : 234441648
    Bytes Per Sector . . . . . . . . . . . . . . . . : 554
    Buffer Size . . . . . . . . . . . . . . . . . . : 8192 KB
    Multiple Sectors . . . . . . . . . . . . . . . . : 16
    Error Correction Bytes . . . . . . . . . . . . . : 4
    Unformatted Capacity . . . . . . . . . . . . . . : 123864 MB
    Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
    Maximum Multiword DMA Mode . . . . . . . . . . . : 2
    Maximum UDMA Mode . . . . . . . . . . . . . . . : 150 MB/s (7)
    Active UDMA Mode . . . . . . . . . . . . . . . . : 150 MB/s (5)
    Minimum Multiword DMA Transfer Time . . . . . . : 120 ns
    Recommended Multiword DMA Transfer Time . . . . : 120 ns
    Minimum PIO Transfer Time Without IORDY . . . . : 120 ns
    Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
    ATA Control Byte . . . . . . . . . . . . . . . . : Valid
    ATA Checksum Value . . . . . . . . . . . . . . . : Valid

    Acoustic Management Configuration
    -----------------------------------
    Acoustic Management . . . . . . . . . . . . . . : Supported
    Acoustic Management . . . . . . . . . . . . . . : Enabled
    Current Acoustic Level . . . . . . . . . . . . . : Min performance and volume (80h)
    Recommended Acoustic Level . . . . . . . . . . . : Max performance and volume (FEh)

    ATA Features
    --------------
    Read Ahead Buffer . . . . . . . . . . . . . . . : Supported, Enabled
    DMA . . . . . . . . . . . . . . . . . . . . . . : Supported
    Ultra DMA . . . . . . . . . . . . . . . . . . . : Supported
    S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
    Power Management . . . . . . . . . . . . . . . . : Supported
    Write Cache . . . . . . . . . . . . . . . . . . : Supported
    Host Protected Area . . . . . . . . . . . . . . : Supported
    Advanced Power Management . . . . . . . . . . . : Supported, Disabled
    Extended Power Management . . . . . . . . . . . : Not supported
    Power Up In Standby . . . . . . . . . . . . . . : Not supported
    48-Bit LBA Addressing . . . . . . . . . . . . . : Supported
    Device Configuration Overlay . . . . . . . . . . : Supported
    IORDY Support . . . . . . . . . . . . . . . . . : Supported
    Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
    NOP Command . . . . . . . . . . . . . . . . . . : Supported
    Trusted Computing . . . . . . . . . . . . . . . : Not supported
    64-Bit World Wide ID . . . . . . . . . . . . . . : Not supported
    Streaming . . . . . . . . . . . . . . . . . . . : Not supported
    Media Card Pass Through . . . . . . . . . . . . : Not supported
    General Purpose Logging . . . . . . . . . . . . : Supported
    Error Logging . . . . . . . . . . . . . . . . . : Supported
    CFA Feature Set . . . . . . . . . . . . . . . . : Not supported
    CFast Device . . . . . . . . . . . . . . . . . . : Not supported
    Long Physical Sectors (1) . . . . . . . . . . . : Not supported
    Long Logical Sectors . . . . . . . . . . . . . . : Not supported
    Write-Read-Verify . . . . . . . . . . . . . . . : Supported, Disabled
    NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
    NV Cache Power Mode . . . . . . . . . . . . . . : Not supported
    NV Cache Size . . . . . . . . . . . . . . . . . : Not supported
    Free-fall Control . . . . . . . . . . . . . . . : Not supported
    Free-fall Control Sensitivity . . . . . . . . . : Not supported

    SSD Features
    --------------
    Data Set Management . . . . . . . . . . . . . . : Not supported
    TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
    Deterministic Read After TRIM . . . . . . . . . : Not supported

    S.M.A.R.T. Details
    --------------------
    Off-line Data Collection Status . . . . . . . . : Never Started
    Self Test Execution Status . . . . . . . . . . . : Test Failed By Read Element
    Total Time To Complete Off-line Data Collection : 4609 seconds
    Execute Off-line Immediate . . . . . . . . . . . : Supported
    Abort/restart Off-line By Host . . . . . . . . . : Not supported
    Off-line Read Scanning . . . . . . . . . . . . . : Supported
    Short Self-test . . . . . . . . . . . . . . . . : Supported
    Extended Self-test . . . . . . . . . . . . . . . : Supported
    Conveyance Self-test . . . . . . . . . . . . . . : Not supported
    Selective Self-Test . . . . . . . . . . . . . . : Supported
    Save Data Before/After Power Saving Mode . . . . : Supported
    Enable/Disable Attribute Autosave . . . . . . . : Supported
    Error Logging Capability . . . . . . . . . . . . : Supported
    Short Self-test Estimated Time . . . . . . . . . : 2 minutes
    Extended Self-test Estimated Time . . . . . . . : 76 minutes
    Last Short Self-test Result . . . . . . . . . . : Never Started
    Last Short Self-test Date . . . . . . . . . . . : Never Started
    Last Extended Self-test Result . . . . . . . . . : Never Started
    Last Extended Self-test Date . . . . . . . . . . : Never Started

    Security Mode
    ---------------
    Security Mode . . . . . . . . . . . . . . . . . : Supported
    Security Erase . . . . . . . . . . . . . . . . . : Supported
    Security Erase Time . . . . . . . . . . . . . . : 44 minutes
    Security Enhanced Erase Feature . . . . . . . . : Supported
    Security Enhanced Erase Time . . . . . . . . . . : 44 minutes
    Security Enabled . . . . . . . . . . . . . . . . : No
    Security Locked . . . . . . . . . . . . . . . . : No
    Security Frozen . . . . . . . . . . . . . . . . : Yes
    Security Counter Expired . . . . . . . . . . . . : No
    Security Level . . . . . . . . . . . . . . . . . : High

    Serial ATA Features
    ---------------------
    S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
    S-ATA I Signaling Speed (1.5 Gps) . . . . . . . : Supported
    S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Not supported
    S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Not supported
    Receipt Of Power Management Requests From Host . : Supported
    PHY Event Counters . . . . . . . . . . . . . . . : Supported
    Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Not supported
    DMA Setup Auto-Activate Optimization . . . . . . : Supported, Disabled
    Device Initiating Interface Power Management . . : Supported, Enabled
    In-Order Data Delivery . . . . . . . . . . . . . : Not supported
    Asynchronous Notification . . . . . . . . . . . : Not supported
    Software Settings Preservation . . . . . . . . . : Supported, Enabled
    Native Command Queuing (NCQ) . . . . . . . . . . : Supported
    Queue Length . . . . . . . . . . . . . . . . . . : 32

    Disk Information
    ------------------
    Disk Family . . . . . . . . . . . . . . . . . . : SpinPoint M60
    Form Factor . . . . . . . . . . . . . . . . . . : 2.5"
    Capacity . . . . . . . . . . . . . . . . . . . . : 120 GB (120 x 1,000,000,000 bytes)
    Number Of Disks . . . . . . . . . . . . . . . . : 2
    Number Of Heads . . . . . . . . . . . . . . . . : 4
    Rotational Speed . . . . . . . . . . . . . . . . : 5400 RPM
    Rotation Time . . . . . . . . . . . . . . . . . : 11.11 ms
    Average Rotational Latency . . . . . . . . . . . : 5.56 ms
    Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/300
    Buffer-Host Max. Rate . . . . . . . . . . . . . : 100 MB/seconds
    Buffer Size . . . . . . . . . . . . . . . . . . : 8192 KB
    Drive Ready Time (Typical) . . . . . . . . . . . : 4 seconds
    Average Seek Time . . . . . . . . . . . . . . . : 12.0 ms
    Track To Track Seek Time . . . . . . . . . . . . : 2.0 ms
    Full Stroke Seek Time . . . . . . . . . . . . . : 22.0 ms
    Width . . . . . . . . . . . . . . . . . . . . . : 69.9 mm (2.8 inch)
    Depth . . . . . . . . . . . . . . . . . . . . . : 100.1 mm (3.9 inch)
    Height . . . . . . . . . . . . . . . . . . . . . : 9.4 mm (0.4 inch)
    Weight . . . . . . . . . . . . . . . . . . . . . : 99 grams (0.2 pounds)
    Acoustic (Idle) . . . . . . . . . . . . . . . . : 2.4 Bel
    Acoustic (Min Performance And Volume) . . . . . : 2.6 Bel
    Acoustic (Max Performance And Volume) . . . . . : 2.6 Bel
    Required Power For Spinup . . . . . . . . . . . : 1,000 mA
    Power Required (Seek) . . . . . . . . . . . . . : 2.4 W
    Power Required (Idle) . . . . . . . . . . . . . : 0.9 W
    Power Required (Standby) . . . . . . . . . . . . : 0.3 W
    Manufacturer . . . . . . . . . . . . . . . . . . : Samsung
    Manufacturer Website . . . . . . . . . . . . . . : http://www.samsung.com/Products/HardDiskDrive/index.htm

    S.M.A.R.T.
    ------------
    No. Attribute Thre.. Value Worst Data Status Flags
    1 Raw Read Error Rate 51 253 90 000000000000 OK Error-Rate, Performance, Statistical, Critical
    3 Spin Up Time 25 100 100 000000000AC0 OK Performance, Statistical, Critical
    4 Start/Stop Count 0 95 95 00000000166C OK (Always passing) Self Preserving, Event Count, Statistical
    5 Reallocated Sectors Co.. 10 45 45 000000000204 OK Self Preserving, Event Count, Statistical, Critical
    7 Seek Error Rate 0 253 253 000000000000 OK (Always passing) Error-Rate, Performance, Statistical
    8 Seek Time Performance 0 253 253 000000000000 OK (Always passing) Self Preserving, Performance
    9 Power On Time Count 0 96 96 000000261E3D OK (Always passing) Self Preserving, Event Count, Statistical
    10 Spin Retry Count 0 253 253 000000000000 OK (Always passing) Self Preserving, Event Count, Statistical
    12 Drive Power Cycle Count 0 97 97 000000000EB0 OK (Always passing) Self Preserving, Event Count, Statistical
    191 G-Sense Error Rate 0 1 1 0000003BC566 OK (Always passing) Event Count, Statistical
    192 Power off Retract Cycl.. 0 253 253 000000000000 OK (Always passing) Event Count, Statistical
    194 Disk Temperature 0 124 58 000000000026 OK (Always passing) Self Preserving, Statistical
    195 Hardware ECC Recovered 0 100 100 000000010F6A OK (Always passing) Event Count, Error-Rate, Statistical
    196 Reallocation Event Count 0 45 45 000000000204 OK (Always passing) Self Preserving, Event Count, Statistical
    197 Current Pending Sector.. 0 100 98 000000000001 OK (Always passing) Event Count, Statistical
    198 Off-Line Uncorrectable.. 0 253 253 000000000000 OK (Always passing) Self Preserving, Event Count
    199 Ultra ATA CRC Error Co.. 0 200 200 000000000000 OK (Always passing) Self Preserving, Event Count, Error-Rate, Performanc..
    200 Write Error Rate 0 253 100 000000000000 OK (Always passing) Error-Rate, Statistical
    201 Soft Read Error Rate 0 253 253 000000000000 OK (Always passing) Event Count, Statistical
    223 Load/Unload Retry Count 0 99 99 0000000006D4 OK (Always passing) Event Count, Statistical
    225 Load/Unload Cycle Count 0 1 1 00000018BDB9 OK (Always passing) Event Count, Statistical
    255 Vendor-specific 0 253 100 000000000000 OK (Always passing) Error-Rate, Statistical

    Transfer Rate Information
    ---------------------------
    Total Data Read . . . . . . . . . . . . . . . . : 11 MB, 11 MB since installation (1/14/2013)
    Total Data Write . . . . . . . . . . . . . . . . : 21 MB, 21 MB since installation
    Average Reads Per Day . . . . . . . . . . . . . : 11.00 MB
    Average Writes Per Day . . . . . . . . . . . . . : 21.00 MB
    Current Transfer Rate . . . . . . . . . . . . . : 0 KB/s
    Maximum Transfer Rate . . . . . . . . . . . . . : 1294 KB/s
    Current Read Rate . . . . . . . . . . . . . . . : 0 KB/s
    Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
    Current Disk Activity . . . . . . . . . . . . . : 0 %


    -- Partition Information --

    Logical Drive Total Space Free Space Free Space Used Space
    C: (Disk: #0) 39.1 GB 33.5 GB 86 % ##------------------
    D: (Disk: #0) 72.7 GB 25.9 GB 36 % ############--------


    Thank you,
    Rana
  3. ranasri said:
    Hi,
    Thank you for the reply. I have cleaned the fan just a few days back, so that may not be the reason. I am getting an warning message( ) and then a dialog box appears asking to enter the software CD. Cud that be an issue.

    And as u had said in the mail to check the condition of the hard drive, i have done that. Plz chk the below details. Hope that might give you some more info.


    -- General Information --

    -- Physical Disk Information - Disk: #0: SAMSUNG HM120JI --

    Hard Disk Summary
    -------------------
    Hard Disk Number . . . . . . . . . . . . . . . . : 0
    Interface . . . . . . . . . . . . . . . . . . . : S-ATA
    Disk Controller . . . . . . . . . . . . . . . . : Standard Dual Channel PCI IDE Controller (ATA)
    Disk Location . . . . . . . . . . . . . . . . . : 0, Device: 0
    Hard Disk Model ID . . . . . . . . . . . . . . . : SAMSUNG HM120JI
    Firmware Revision . . . . . . . . . . . . . . . : YF100-15
    Hard Disk Serial Number . . . . . . . . . . . . : S0YPJ10P645816
    Total Size . . . . . . . . . . . . . . . . . . . : 114470 MB
    Power State . . . . . . . . . . . . . . . . . . : Active
    Logical Drive(s) . . . . . . . . . . . . . . . . : C: [] D: []
    Current Temperature . . . . . . . . . . . . . . : 38 °C
    Power On Time . . . . . . . . . . . . . . . . . : 867 days, 9 hours, 34 minutes
    Estimated Remaining Lifetime . . . . . . . . . . : 13 days
    Health . . . . . . . . . . . . . . . . . . . . . : ##------------------ 12 % (Critical)

    Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

    There are 516 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
    Based on the number of remapping operations, the health of the disk was decreased in different steps.
    There are 1 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.
    At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
    It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
    It is recommended to backup immediately to prevent data loss.



    Acoustic Management Configuration
    -----------------------------------
    Acoustic Management . . . . . . . . . . . . . . : Supported
    Acoustic Management . . . . . . . . . . . . . . : Enabled
    Current Acoustic Level . . . . . . . . . . . . . : Min performance and volume (80h)
    Recommended Acoustic Level . . . . . . . . . . . : Max performance and volume (FEh)


    S.M.A.R.T. Details
    --------------------
    Off-line Data Collection Status . . . . . . . . : Never Started
    Self Test Execution Status . . . . . . . . . . . : Test Failed By Read Element
    Total Time To Complete Off-line Data Collection : 4609 seconds
    Execute Off-line Immediate . . . . . . . . . . . : Supported
    Abort/restart Off-line By Host . . . . . . . . . : Not supported
    Off-line Read Scanning . . . . . . . . . . . . . : Supported
    Short Self-test . . . . . . . . . . . . . . . . : Supported
    Extended Self-test . . . . . . . . . . . . . . . : Supported
    Conveyance Self-test . . . . . . . . . . . . . . : Not supported
    Selective Self-Test . . . . . . . . . . . . . . : Supported
    Save Data Before/After Power Saving Mode . . . . : Supported
    Enable/Disable Attribute Autosave . . . . . . . : Supported
    Error Logging Capability . . . . . . . . . . . . : Supported
    Short Self-test Estimated Time . . . . . . . . . : 2 minutes
    Extended Self-test Estimated Time . . . . . . . : 76 minutes
    Last Short Self-test Result . . . . . . . . . . : Never Started
    Last Short Self-test Date . . . . . . . . . . . : Never Started
    Last Extended Self-test Result . . . . . . . . . : Never Started
    Last Extended Self-test Date . . . . . . . . . . : Never Started



    Thank you,
    Rana


    The audio message is not related to the problem in question... it's about an issue with the audio driver.. to solve it: if you have the driver CD insert it and see if it solves the warning message.. if you don't have the CD, see if the Microsoft Knowledge Base article 888111 helps you solve it... click on the Fix-it troubleshooter and if it doesn't help, download the Hotfix.

    http://support.microsoft.com/kb/888111

    The lines in the Hard Drive Sentinel report highlited in red (in your quote), indicate the problems the application found in your Hard Drive. Those results seem to indicate your hard drive is damaged and may soon fail. The Report says your HD is at 12% health and 13 days of estimated remaining lifetime but that's not in calendar days... it's more like an average expectancy which doesn't necessarily have to be accurate... it's an estimated time that may actually turnout to be much longer... or on the other hand shorter. The 13% in HD health isn't much different... I must mention that one of my hard drives was reported with 20% health when it was working perfectly... but it suddenly died. This means the 100% in performance is not a god indicator of the general HD condition, it just indicates how it was working at the moment the reading was taken, which was probably taken when the HD was at idle... so that 100% really says nothing.

    The S.M.A.R.T. Details on the second line reports a failed read test... that seems to correspond with the random freezes it's having. The 516 bad sectors may be a good indicator of the HD's platter's general state of health.

    What Causes Bad Sectors?
    http://www.ehow.com/info_8340033_causes-bad-sectors.html

    The line saying: "Recommended Acoustic Level . . . . . . . . . . . : Max performance and volume (FEh)"
    Is possibly related to the jarring noise you hear, which is probably the actuator arm having trouble reading the disk platter.

    The line saying: "Max performance and volume (FEh)".. is to me in to technical terms to know exactly what it means but while searching for related information, it seems that FEh coincides in most cases with failed Hard Drives.

    So based on that report I would recommend you buy a replacement Hard Drive and backup your files as soon as possible. Check what the Hard Drive Sentinel Overview tab says in the section with the green background... If it says take immediate action or something similar, that's what you should do as soon as possible.
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