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Windows XP freezes randomly

Last response: in Windows XP
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January 12, 2013 9:22:17 PM

Hello,
my laptop( dell inspiron 640m) has been freezing randomly since the last 2 months. There is no error msg displayed...just an abrupt freezing of the screen with a jarring sound. I have installed the os a few times but still the problem persists. Tried a lot of things, but pchhhhh. So can anyone please help me in diagnosing the problem and ind a solution.
The system specs summary is as follows
Operating System
Microsoft Windows XP Professional 32-bit SP3
CPU
Intel Pentium T2080 @ 1.73GHz 41 °C
Yonah 65nm Technology
RAM
2.00 GB Dual-Channel DDR2 @ 266MHz (4-4-4-12)
Motherboard
Dell Inc. 0MG532 (Microprocessor) 42 °C
Graphics
The specified service has been marked for deletion.
Hard Drives
112GB SAMSUNG HM120JI (SATA) 39 °C
Optical Drives
Optiarc DVD+-RW AD-5540A
Audio
Sigmatel

thank you
January 13, 2013 2:26:22 AM

Sounds like something inside the laptop is making the harsh noise.. if it's loud?... you may need to have it checked for something lose or damaged. The only hardware that I can think of that makes that type of noise is the hard drive or a cooling fan, but all temperatures seem adequate, so the Hard Drive would be my guess. Random freezes may indicate a failing hard drive, so install Hard Disk Sentinel to get an idea of what condition the Hard Drive is in.

You may be able to visually check the processor cooling fan to make sure. The Hard Drive can easily be extracted and replaced in seconds, if it checks bad in the application, if you can get a hold of another one, that would be advised to test if it solves the problem... but if you'd rather have it professionally checked that would be best.
m
0
l
January 13, 2013 5:37:34 PM

Hi,
Thank you for the reply. I have cleaned the fan just a few days back, so that may not be the reason. I am getting an warning message( audio drive on high definition audio bus) and then a dialog box appears asking to enter the software CD. Cud that be an issue.

And as u had said in the mail to check the condition of the hard drive, i have done that. Plz chk the below details. Hope that might give you some more info.


-- General Information --

Application Information
-------------------------
Installed Version . . . . . . . . . . . . . . . : Hard Disk Sentinel 4.10 PRO
Registered To . . . . . . . . . . . . . . . . . : Unregistered version, please register.
Current Date And Time . . . . . . . . . . . . . : 1/14/2013 1:03:24 AM
Health Calculation Method . . . . . . . . . . . : Analyse data field (default)

Computer Information
----------------------
Computer Name . . . . . . . . . . . . . . . . . : COMPUTER_1
User Name . . . . . . . . . . . . . . . . . . . : sai
Computer Type . . . . . . . . . . . . . . . . . : Mobile
MAC Address . . . . . . . . . . . . . . . . . . : 00-19-7E-A8-10-CE
System Uptime . . . . . . . . . . . . . . . . . : 0 days, 0 hours, 6 minutes, 7 seconds
System Up Since . . . . . . . . . . . . . . . . : 1/14/2013 12:57:18 AM
CPU Usage . . . . . . . . . . . . . . . . . . . : CPU #1: 0 %, CPU #2: 5 %
Virtual Memory . . . . . . . . . . . . . . . . . : 3931 MB, Used: 196 MB (5 %)

System Information
--------------------
Windows Version . . . . . . . . . . . . . . . . : Microsoft Windows XP Professional Service Pack 3
CPU Type & Speed #1 . . . . . . . . . . . . . . : Genuine Intel(R) CPU T2080 @ 1.73GHz, 1728 MHz
CPU Type & Speed #2 . . . . . . . . . . . . . . : Genuine Intel(R) CPU T2080 @ 1.73GHz, 1729 MHz
BIOS Manufacturer . . . . . . . . . . . . . . . : Phoenix
Physical Memory Size . . . . . . . . . . . . . . : 2039 MB, Used: 330 MB (16 %)
Display Adapter
Display Resolution . . . . . . . . . . . . . . . : 800 x 600 (32 bit)
Network Controller #1 . . . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Network Controller #2 . . . . . . . . . . . . . : 1394 Net Adapter
Optical Drive . . . . . . . . . . . . . . . . . : E: Optiarc DVD+-RW AD-5540A / 103C (DVD-RW, CD-RW)

PCI Device Information
------------------------
PCI Bus 0; Device 0; Function 0 . . . . . . . . : PCI standard host CPU bridge
PCI Bus 0; Device 2; Function 0 . . . . . . . . : Video Controller (VGA Compatible)
PCI Bus 0; Device 2; Function 1 . . . . . . . . : Video Controller
PCI Bus 0; Device 27; Function 0 . . . . . . . . : Microsoft UAA Bus Driver for High Definition Audio
PCI Bus 0; Device 28; Function 0 . . . . . . . . : PCI standard PCI-to-PCI bridge
PCI Bus 0; Device 28; Function 1 . . . . . . . . : PCI standard PCI-to-PCI bridge
PCI Bus 0; Device 28; Function 3 . . . . . . . . : PCI standard PCI-to-PCI bridge
PCI Bus 0; Device 29; Function 0 . . . . . . . . : Standard Universal PCI to USB Host Controller
PCI Bus 0; Device 29; Function 1 . . . . . . . . : Standard Universal PCI to USB Host Controller
PCI Bus 0; Device 29; Function 2 . . . . . . . . : Standard Universal PCI to USB Host Controller
PCI Bus 0; Device 29; Function 3 . . . . . . . . : Standard Universal PCI to USB Host Controller
PCI Bus 0; Device 29; Function 7 . . . . . . . . : Standard Enhanced PCI to USB Host Controller
PCI Bus 0; Device 30; Function 0 . . . . . . . . : Intel(R) 82801 PCI Bridge - 2448
PCI Bus 0; Device 31; Function 0 . . . . . . . . : PCI standard ISA bridge
PCI Bus 0; Device 31; Function 2 . . . . . . . . : Standard Dual Channel PCI IDE Controller
PCI Bus 0; Device 31; Function 3 . . . . . . . . : SM Bus Controller
PCI Bus 2; Device 0; Function 0 . . . . . . . . : Ethernet Controller
PCI Bus 2; Device 1; Function 0 . . . . . . . . : OHCI Compliant IEEE 1394 Host Controller
PCI Bus 2; Device 1; Function 1 . . . . . . . . : SDA Standard Compliant SD Host Controller
PCI Bus 2; Device 1; Function 2 . . . . . . . . : Base System Device
PCI Bus 2; Device 1; Function 3 . . . . . . . . : Base System Device
PCI Bus 2; Device 1; Function 4 . . . . . . . . : Base System Device
PCI Bus 12; Device 0; Function 0 . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card



-- Physical Disk Information - Disk: #0: SAMSUNG HM120JI --

Hard Disk Summary
-------------------
Hard Disk Number . . . . . . . . . . . . . . . . : 0
Interface . . . . . . . . . . . . . . . . . . . : S-ATA
Disk Controller . . . . . . . . . . . . . . . . : Standard Dual Channel PCI IDE Controller (ATA)
Disk Location . . . . . . . . . . . . . . . . . : 0, Device: 0
Hard Disk Model ID . . . . . . . . . . . . . . . : SAMSUNG HM120JI
Firmware Revision . . . . . . . . . . . . . . . : YF100-15
Hard Disk Serial Number . . . . . . . . . . . . : S0YPJ10P645816
Total Size . . . . . . . . . . . . . . . . . . . : 114470 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Logical Drive(s) . . . . . . . . . . . . . . . . : C: [] D: []
Current Temperature . . . . . . . . . . . . . . : 38 °C
Power On Time . . . . . . . . . . . . . . . . . : 867 days, 9 hours, 34 minutes
Estimated Remaining Lifetime . . . . . . . . . . : 13 days
Health . . . . . . . . . . . . . . . . . . . . . : ##------------------ 12 % (Critical)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

There are 516 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
There are 1 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to backup immediately to prevent data loss.

ATA Information
-----------------
Hard Disk Cylinders . . . . . . . . . . . . . . : 232581
Hard Disk Heads . . . . . . . . . . . . . . . . : 16
Hard Disk Sectors . . . . . . . . . . . . . . . : 63
ATA Revision . . . . . . . . . . . . . . . . . . : ATA/ATAPI-7 T13 1532D version 0
Total Sectors . . . . . . . . . . . . . . . . . : 234441648
Bytes Per Sector . . . . . . . . . . . . . . . . : 554
Buffer Size . . . . . . . . . . . . . . . . . . : 8192 KB
Multiple Sectors . . . . . . . . . . . . . . . . : 16
Error Correction Bytes . . . . . . . . . . . . . : 4
Unformatted Capacity . . . . . . . . . . . . . . : 123864 MB
Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
Maximum Multiword DMA Mode . . . . . . . . . . . : 2
Maximum UDMA Mode . . . . . . . . . . . . . . . : 150 MB/s (7)
Active UDMA Mode . . . . . . . . . . . . . . . . : 150 MB/s (5)
Minimum Multiword DMA Transfer Time . . . . . . : 120 ns
Recommended Multiword DMA Transfer Time . . . . : 120 ns
Minimum PIO Transfer Time Without IORDY . . . . : 120 ns
Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
ATA Control Byte . . . . . . . . . . . . . . . . : Valid
ATA Checksum Value . . . . . . . . . . . . . . . : Valid

Acoustic Management Configuration
-----------------------------------
Acoustic Management . . . . . . . . . . . . . . : Supported
Acoustic Management . . . . . . . . . . . . . . : Enabled
Current Acoustic Level . . . . . . . . . . . . . : Min performance and volume (80h)
Recommended Acoustic Level . . . . . . . . . . . : Max performance and volume (FEh)

ATA Features
--------------
Read Ahead Buffer . . . . . . . . . . . . . . . : Supported, Enabled
DMA . . . . . . . . . . . . . . . . . . . . . . : Supported
Ultra DMA . . . . . . . . . . . . . . . . . . . : Supported
S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
Power Management . . . . . . . . . . . . . . . . : Supported
Write Cache . . . . . . . . . . . . . . . . . . : Supported
Host Protected Area . . . . . . . . . . . . . . : Supported
Advanced Power Management . . . . . . . . . . . : Supported, Disabled
Extended Power Management . . . . . . . . . . . : Not supported
Power Up In Standby . . . . . . . . . . . . . . : Not supported
48-Bit LBA Addressing . . . . . . . . . . . . . : Supported
Device Configuration Overlay . . . . . . . . . . : Supported
IORDY Support . . . . . . . . . . . . . . . . . : Supported
Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
NOP Command . . . . . . . . . . . . . . . . . . : Supported
Trusted Computing . . . . . . . . . . . . . . . : Not supported
64-Bit World Wide ID . . . . . . . . . . . . . . : Not supported
Streaming . . . . . . . . . . . . . . . . . . . : Not supported
Media Card Pass Through . . . . . . . . . . . . : Not supported
General Purpose Logging . . . . . . . . . . . . : Supported
Error Logging . . . . . . . . . . . . . . . . . : Supported
CFA Feature Set . . . . . . . . . . . . . . . . : Not supported
CFast Device . . . . . . . . . . . . . . . . . . : Not supported
Long Physical Sectors (1) . . . . . . . . . . . : Not supported
Long Logical Sectors . . . . . . . . . . . . . . : Not supported
Write-Read-Verify . . . . . . . . . . . . . . . : Supported, Disabled
NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
NV Cache Power Mode . . . . . . . . . . . . . . : Not supported
NV Cache Size . . . . . . . . . . . . . . . . . : Not supported
Free-fall Control . . . . . . . . . . . . . . . : Not supported
Free-fall Control Sensitivity . . . . . . . . . : Not supported

SSD Features
--------------
Data Set Management . . . . . . . . . . . . . . : Not supported
TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
Deterministic Read After TRIM . . . . . . . . . : Not supported

S.M.A.R.T. Details
--------------------
Off-line Data Collection Status . . . . . . . . : Never Started
Self Test Execution Status . . . . . . . . . . . : Test Failed By Read Element
Total Time To Complete Off-line Data Collection : 4609 seconds
Execute Off-line Immediate . . . . . . . . . . . : Supported
Abort/restart Off-line By Host . . . . . . . . . : Not supported
Off-line Read Scanning . . . . . . . . . . . . . : Supported
Short Self-test . . . . . . . . . . . . . . . . : Supported
Extended Self-test . . . . . . . . . . . . . . . : Supported
Conveyance Self-test . . . . . . . . . . . . . . : Not supported
Selective Self-Test . . . . . . . . . . . . . . : Supported
Save Data Before/After Power Saving Mode . . . . : Supported
Enable/Disable Attribute Autosave . . . . . . . : Supported
Error Logging Capability . . . . . . . . . . . . : Supported
Short Self-test Estimated Time . . . . . . . . . : 2 minutes
Extended Self-test Estimated Time . . . . . . . : 76 minutes
Last Short Self-test Result . . . . . . . . . . : Never Started
Last Short Self-test Date . . . . . . . . . . . : Never Started
Last Extended Self-test Result . . . . . . . . . : Never Started
Last Extended Self-test Date . . . . . . . . . . : Never Started

Security Mode
---------------
Security Mode . . . . . . . . . . . . . . . . . : Supported
Security Erase . . . . . . . . . . . . . . . . . : Supported
Security Erase Time . . . . . . . . . . . . . . : 44 minutes
Security Enhanced Erase Feature . . . . . . . . : Supported
Security Enhanced Erase Time . . . . . . . . . . : 44 minutes
Security Enabled . . . . . . . . . . . . . . . . : No
Security Locked . . . . . . . . . . . . . . . . : No
Security Frozen . . . . . . . . . . . . . . . . : Yes
Security Counter Expired . . . . . . . . . . . . : No
Security Level . . . . . . . . . . . . . . . . . : High

Serial ATA Features
---------------------
S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
S-ATA I Signaling Speed (1.5 Gps) . . . . . . . : Supported
S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Not supported
S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Not supported
Receipt Of Power Management Requests From Host . : Supported
PHY Event Counters . . . . . . . . . . . . . . . : Supported
Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Not supported
DMA Setup Auto-Activate Optimization . . . . . . : Supported, Disabled
Device Initiating Interface Power Management . . : Supported, Enabled
In-Order Data Delivery . . . . . . . . . . . . . : Not supported
Asynchronous Notification . . . . . . . . . . . : Not supported
Software Settings Preservation . . . . . . . . . : Supported, Enabled
Native Command Queuing (NCQ) . . . . . . . . . . : Supported
Queue Length . . . . . . . . . . . . . . . . . . : 32

Disk Information
------------------
Disk Family . . . . . . . . . . . . . . . . . . : SpinPoint M60
Form Factor . . . . . . . . . . . . . . . . . . : 2.5"
Capacity . . . . . . . . . . . . . . . . . . . . : 120 GB (120 x 1,000,000,000 bytes)
Number Of Disks . . . . . . . . . . . . . . . . : 2
Number Of Heads . . . . . . . . . . . . . . . . : 4
Rotational Speed . . . . . . . . . . . . . . . . : 5400 RPM
Rotation Time . . . . . . . . . . . . . . . . . : 11.11 ms
Average Rotational Latency . . . . . . . . . . . : 5.56 ms
Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/300
Buffer-Host Max. Rate . . . . . . . . . . . . . : 100 MB/seconds
Buffer Size . . . . . . . . . . . . . . . . . . : 8192 KB
Drive Ready Time (Typical) . . . . . . . . . . . : 4 seconds
Average Seek Time . . . . . . . . . . . . . . . : 12.0 ms
Track To Track Seek Time . . . . . . . . . . . . : 2.0 ms
Full Stroke Seek Time . . . . . . . . . . . . . : 22.0 ms
Width . . . . . . . . . . . . . . . . . . . . . : 69.9 mm (2.8 inch)
Depth . . . . . . . . . . . . . . . . . . . . . : 100.1 mm (3.9 inch)
Height . . . . . . . . . . . . . . . . . . . . . : 9.4 mm (0.4 inch)
Weight . . . . . . . . . . . . . . . . . . . . . : 99 grams (0.2 pounds)
Acoustic (Idle) . . . . . . . . . . . . . . . . : 2.4 Bel
Acoustic (Min Performance And Volume) . . . . . : 2.6 Bel
Acoustic (Max Performance And Volume) . . . . . : 2.6 Bel
Required Power For Spinup . . . . . . . . . . . : 1,000 mA
Power Required (Seek) . . . . . . . . . . . . . : 2.4 W
Power Required (Idle) . . . . . . . . . . . . . : 0.9 W
Power Required (Standby) . . . . . . . . . . . . : 0.3 W
Manufacturer . . . . . . . . . . . . . . . . . . : Samsung
Manufacturer Website . . . . . . . . . . . . . . : http://www.samsung.com/Products/HardDiskDrive/index.htm

S.M.A.R.T.
------------
No. Attribute Thre.. Value Worst Data Status Flags
1 Raw Read Error Rate 51 253 90 000000000000 OK Error-Rate, Performance, Statistical, Critical
3 Spin Up Time 25 100 100 000000000AC0 OK Performance, Statistical, Critical
4 Start/Stop Count 0 95 95 00000000166C OK (Always passing) Self Preserving, Event Count, Statistical
5 Reallocated Sectors Co.. 10 45 45 000000000204 OK Self Preserving, Event Count, Statistical, Critical
7 Seek Error Rate 0 253 253 000000000000 OK (Always passing) Error-Rate, Performance, Statistical
8 Seek Time Performance 0 253 253 000000000000 OK (Always passing) Self Preserving, Performance
9 Power On Time Count 0 96 96 000000261E3D OK (Always passing) Self Preserving, Event Count, Statistical
10 Spin Retry Count 0 253 253 000000000000 OK (Always passing) Self Preserving, Event Count, Statistical
12 Drive Power Cycle Count 0 97 97 000000000EB0 OK (Always passing) Self Preserving, Event Count, Statistical
191 G-Sense Error Rate 0 1 1 0000003BC566 OK (Always passing) Event Count, Statistical
192 Power off Retract Cycl.. 0 253 253 000000000000 OK (Always passing) Event Count, Statistical
194 Disk Temperature 0 124 58 000000000026 OK (Always passing) Self Preserving, Statistical
195 Hardware ECC Recovered 0 100 100 000000010F6A OK (Always passing) Event Count, Error-Rate, Statistical
196 Reallocation Event Count 0 45 45 000000000204 OK (Always passing) Self Preserving, Event Count, Statistical
197 Current Pending Sector.. 0 100 98 000000000001 OK (Always passing) Event Count, Statistical
198 Off-Line Uncorrectable.. 0 253 253 000000000000 OK (Always passing) Self Preserving, Event Count
199 Ultra ATA CRC Error Co.. 0 200 200 000000000000 OK (Always passing) Self Preserving, Event Count, Error-Rate, Performanc..
200 Write Error Rate 0 253 100 000000000000 OK (Always passing) Error-Rate, Statistical
201 Soft Read Error Rate 0 253 253 000000000000 OK (Always passing) Event Count, Statistical
223 Load/Unload Retry Count 0 99 99 0000000006D4 OK (Always passing) Event Count, Statistical
225 Load/Unload Cycle Count 0 1 1 00000018BDB9 OK (Always passing) Event Count, Statistical
255 Vendor-specific 0 253 100 000000000000 OK (Always passing) Error-Rate, Statistical

Transfer Rate Information
---------------------------
Total Data Read . . . . . . . . . . . . . . . . : 11 MB, 11 MB since installation (1/14/2013)
Total Data Write . . . . . . . . . . . . . . . . : 21 MB, 21 MB since installation
Average Reads Per Day . . . . . . . . . . . . . : 11.00 MB
Average Writes Per Day . . . . . . . . . . . . . : 21.00 MB
Current Transfer Rate . . . . . . . . . . . . . : 0 KB/s
Maximum Transfer Rate . . . . . . . . . . . . . : 1294 KB/s
Current Read Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Disk Activity . . . . . . . . . . . . . : 0 %



-- Partition Information --

Logical Drive Total Space Free Space Free Space Used Space
C: (Disk: #0) 39.1 GB 33.5 GB 86 % ##------------------
D: (Disk: #0) 72.7 GB 25.9 GB 36 % ############--------


Thank you,
Rana

m
0
l
January 14, 2013 3:27:52 AM

ranasri said:
Hi,
Thank you for the reply. I have cleaned the fan just a few days back, so that may not be the reason. I am getting an warning message( ) and then a dialog box appears asking to enter the software CD. Cud that be an issue.

And as u had said in the mail to check the condition of the hard drive, i have done that. Plz chk the below details. Hope that might give you some more info.


-- General Information --

-- Physical Disk Information - Disk: #0: SAMSUNG HM120JI --

Hard Disk Summary
-------------------
Hard Disk Number . . . . . . . . . . . . . . . . : 0
Interface . . . . . . . . . . . . . . . . . . . : S-ATA
Disk Controller . . . . . . . . . . . . . . . . : Standard Dual Channel PCI IDE Controller (ATA)
Disk Location . . . . . . . . . . . . . . . . . : 0, Device: 0
Hard Disk Model ID . . . . . . . . . . . . . . . : SAMSUNG HM120JI
Firmware Revision . . . . . . . . . . . . . . . : YF100-15
Hard Disk Serial Number . . . . . . . . . . . . : S0YPJ10P645816
Total Size . . . . . . . . . . . . . . . . . . . : 114470 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Logical Drive(s) . . . . . . . . . . . . . . . . : C: [] D: []
Current Temperature . . . . . . . . . . . . . . : 38 °C
Power On Time . . . . . . . . . . . . . . . . . : 867 days, 9 hours, 34 minutes
Estimated Remaining Lifetime . . . . . . . . . . : 13 days
Health . . . . . . . . . . . . . . . . . . . . . : ##------------------ 12 % (Critical)

Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

There are 516 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
There are 1 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to backup immediately to prevent data loss.




Acoustic Management Configuration
-----------------------------------
Acoustic Management . . . . . . . . . . . . . . : Supported
Acoustic Management . . . . . . . . . . . . . . : Enabled
Current Acoustic Level . . . . . . . . . . . . . : Min performance and volume (80h)
Recommended Acoustic Level . . . . . . . . . . . : Max performance and volume (FEh)


S.M.A.R.T. Details
--------------------
Off-line Data Collection Status . . . . . . . . : Never Started
Self Test Execution Status . . . . . . . . . . . : Test Failed By Read Element
Total Time To Complete Off-line Data Collection : 4609 seconds
Execute Off-line Immediate . . . . . . . . . . . : Supported
Abort/restart Off-line By Host . . . . . . . . . : Not supported
Off-line Read Scanning . . . . . . . . . . . . . : Supported
Short Self-test . . . . . . . . . . . . . . . . : Supported
Extended Self-test . . . . . . . . . . . . . . . : Supported
Conveyance Self-test . . . . . . . . . . . . . . : Not supported
Selective Self-Test . . . . . . . . . . . . . . : Supported
Save Data Before/After Power Saving Mode . . . . : Supported
Enable/Disable Attribute Autosave . . . . . . . : Supported
Error Logging Capability . . . . . . . . . . . . : Supported
Short Self-test Estimated Time . . . . . . . . . : 2 minutes
Extended Self-test Estimated Time . . . . . . . : 76 minutes
Last Short Self-test Result . . . . . . . . . . : Never Started
Last Short Self-test Date . . . . . . . . . . . : Never Started
Last Extended Self-test Result . . . . . . . . . : Never Started
Last Extended Self-test Date . . . . . . . . . . : Never Started



Thank you,
Rana


The audio message is not related to the problem in question... it's about an issue with the audio driver.. to solve it: if you have the driver CD insert it and see if it solves the warning message.. if you don't have the CD, see if the Microsoft Knowledge Base article 888111 helps you solve it... click on the Fix-it troubleshooter and if it doesn't help, download the Hotfix.

http://support.microsoft.com/kb/888111

The lines in the Hard Drive Sentinel report highlited in red (in your quote), indicate the problems the application found in your Hard Drive. Those results seem to indicate your hard drive is damaged and may soon fail. The Report says your HD is at 12% health and 13 days of estimated remaining lifetime but that's not in calendar days... it's more like an average expectancy which doesn't necessarily have to be accurate... it's an estimated time that may actually turnout to be much longer... or on the other hand shorter. The 13% in HD health isn't much different... I must mention that one of my hard drives was reported with 20% health when it was working perfectly... but it suddenly died. This means the 100% in performance is not a god indicator of the general HD condition, it just indicates how it was working at the moment the reading was taken, which was probably taken when the HD was at idle... so that 100% really says nothing.

The S.M.A.R.T. Details on the second line reports a failed read test... that seems to correspond with the random freezes it's having. The 516 bad sectors may be a good indicator of the HD's platter's general state of health.

What Causes Bad Sectors?
http://www.ehow.com/info_8340033_causes-bad-sectors.htm...

The line saying: "Recommended Acoustic Level . . . . . . . . . . . : Max performance and volume (FEh)"
Is possibly related to the jarring noise you hear, which is probably the actuator arm having trouble reading the disk platter.

The line saying: "Max performance and volume (FEh)".. is to me in to technical terms to know exactly what it means but while searching for related information, it seems that FEh coincides in most cases with failed Hard Drives.

So based on that report I would recommend you buy a replacement Hard Drive and backup your files as soon as possible. Check what the Hard Drive Sentinel Overview tab says in the section with the green background... If it says take immediate action or something similar, that's what you should do as soon as possible.
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