How to fix corrupted external hard drive

Hello, i have a problem with my external hard drive, when i plug it in my laptop.. i takes too long to acknowledge it and when i open a file it would hung, i tried to reformat my external hard drive but it says reformat unsuccessful..
Reply to maryglythloie
29 answers Last reply
More about corrupted external hard drive
  1. I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)
    Reply to RealBeast
  2. Hi maryglythloie,

    I work at a Student IT Help Desk at my school. and from my experience if your computer is unable to interact with the HDD, or it takes a long time to respond, it's usually a lost cause.

    One solution that has RARELY been seen to work is to completely pull the HDD from the external harddrive casing.

    Then plug the HDD into a computer via SATA cable, or into an external docking station if you have one available.

    Then if you can't see it in Windows you can try Ubuntu.

    If you still can't see anything, it's not recognizing, or it's beeing very unresponsive, than it's most likely a dead/dying harddrive.

    At that point there are a couple of different companies you can send the HDD off to for data recovery, but it wont be cheap.

    Anyways best of luck to you and I hope you find a solution for your problem!

    Regards,

    Shinseina
    Reply to Shinseina
  3. Shinseina said:
    Hi maryglythloie,

    I work at a Student IT Help Desk at my school. and from my experience if your computer is unable to interact with the HDD, or it takes a long time to respond, it's usually a lost cause.

    One solution that has RARELY been seen to work is to completely pull the HDD from the external harddrive casing.

    Then plug the HDD into a computer via SATA cable, or into an external docking station if you have one available.

    Then if you can't see it in Windows you can try Ubuntu.

    If you still can't see anything, it's not recognizing, or it's beeing very unresponsive, than it's most likely a dead/dying harddrive.

    At that point there are a couple of different companies you can send the HDD off to for data recovery, but it wont be cheap.

    Anyways best of luck to you and I hope you find a solution for your problem!

    Regards,

    Shinseina
    Nonsense -- you better get a different job, I've been building computers and networks for over 30 years and I don't just throw my hands up and say its a lost cause simply because a drive has a corrupt MBR. I suggest that you hit the books before you give any more advice on how to give up.

    No wonder people complain here about the lack of knowledge from help desk people that don't seem to know anything other than the script they are given. Sad.
    Reply to RealBeast
  4. RealBeast said:
    Nonsense -- you better get a different job, I've been building computers and networks for over 30 years and I don't just throw my hands up and say its a lost cause simply because a drive has a corrupt MBR. I suggest that you hit the books before you give any more advice on how to give up.

    No wonder people complain here about the lack of knowledge from help desk people that don't seem to know anything other than the script they are given. Sad.


    Hello RealBeast. Just had cause to visit this site and saw your reply. I too,never give up trying to find an answer to any problems I have with my computer. I f you know of a way to repair a harddrive that has crashed, after me using CheckDisc, I would appreciate your input, please. The harddrive is partitioned and I can get into one half of it, by using an external drive, but accessing the damaged half has me fumbling around in the dark. Any pointers please, that would help me. Thanks, Ken
    Reply to kenny2
  5. Quote:
    Hello,

    Due to a corruption on your hard disk you face this problem but don't worry you can fix it with the help of Data Recovery Software.There are several Tool available which can help you to fix a corrupt hard disk,you can get more information from here REDACTED - SS


    Thanks for your reply,ronykk. I downloaded the Data Recovery and tried it. However, the message I am getting is. "The drive or UNC share you selected does not exist, or is not accessible. Please select another."
    This fault occured after I ran Check Disc. Something I have done countless times over the years and with various computers.
    The drive that I cannot open, is the one with my Windows programme on. Not the best part of the Harddrive to lose, I guess. ha ha
    Thank you for trying to help me. Ken
    Reply to kenny2
  6. RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)
    Reply to warbuck
  7. Does this allow me to recover data from my external drive?
    Thanks

    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)
    Reply to warbuck
  8. RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)


    Hello Real Beast
    I am new and trying to get hold of you.

    My question
    I followed your instructions, format successful. But I cannot see the external drive any more (after restart too). If I go to diskpart & list disk, I can see it. Could you or someone help please. Thanks
    Reply to bigmushroom
  9. bigmushroom said:
    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)


    Hello Real Beast
    I am new and trying to get hold of you.

    My question
    I followed your instructions, format successful. But I cannot see the external drive any more (after restart too). If I go to diskpart & list disk, I can see it. Could you or someone help please. Thanks

    -------------------------
    correct format is:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    list volume
    select volume #(where # is the number of the external drive)
    assign
    exit

    ***rock n roll!!!*
    Reply to johndex007
  10. RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)

    i tried the diskpart to the T and it told me "disk part has encountered an error: the request could not be preformed because of an I/O device error."
    Reply to Conn Hall
  11. Conn Hall said:
    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)

    i tried the diskpart to the T and it told me "disk part has encountered an error: the request could not be preformed because of an I/O device error."


    In my case everything just slows down. diskpart is almost unresponsive. Anything else I can try?
    Reply to NKenvetil
  12. as I've read the thread, I guess the internal media/platter, or the read & write heads inside your hard disk is damaged. Everything becomes worse whenever you do some operations on your hard disk. I suggest, if you have important files on your hdd stop connecting it to a pc to avoid further damaging the files and the HDD itself. Any read attempts might further damage the Platter or Read/write heads. If you have the tools and knowledge to replace the Read/Write Heads, you can do that, but there's no guarantee. The best way to repair that was to have it repaired by a HDD and data recovery specialist. good luck.
    Reply to kriegzmarine
  13. This actually worked with my drive after it stopped worked after being dropped. Pulled it out of the case and connected directly to power and sata and it work and I was able to recover data. Also it worked fine when returned to case and USB adaptor.thanks mate.
    Shinseina said:
    Hi maryglythloie,

    I work at a Student IT Help Desk at my school. and from my experience if your computer is unable to interact with the HDD, or it takes a long time to respond, it's usually a lost cause.

    One solution that has RARELY been seen to work is to completely pull the HDD from the external harddrive casing.

    Then plug the HDD into a computer via SATA cable, or into an external docking station if you have one available.

    Then if you can't see it in Windows you can try Ubuntu.

    If you still can't see anything, it's not recognizing, or it's beeing very unresponsive, than it's most likely a dead/dying harddrive.

    At that point there are a couple of different companies you can send the HDD off to for data recovery, but it wont be cheap.

    Anyways best of luck to you and I hope you find a solution for your problem!

    Regards,

    Shinseina
    Reply to pahealey
  14. RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)


    I got the same problem,when I tried to format/clean it always said "the request could not be performed because of I/0 device error" and so on
    any alternative?
    Reply to xzeromail
  15. RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)



    YOU SAVED MY DRIVE, thanks, I'm 66 years old and not a 'geek' by any stretch of the imagination and your clear instructions got my disk back after I mistakenly connected it to a UBuntu system that did something to it. You are the BEST!! Thanks, Bill Kittredge
    Reply to DrBill65
  16. johndex007 said:
    bigmushroom said:
    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)


    Hello Real Beast
    I am new and trying to get hold of you.

    My question
    I followed your instructions, format successful. But I cannot see the external drive any more (after restart too). If I go to diskpart & list disk, I can see it. Could you or someone help please. Thanks

    -------------------------
    correct format is:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    list volume
    select volume #(where # is the number of the external drive)
    assign
    exit

    ***rock n roll!!!*


    Hi, I entered "clean" and it's taking some time (It has been an hour already). Is this normal since I have a one terabyte external drive or is this another sign that it's dying?

    Thank you for the response in advance!
    Reply to GhostSpectre
  17. A 1TB drive is big. Taking a few hours is normal.
    Reply to Someone Somewhere
  18. Does this set of instructions wipe the drive? Or are some files still accessible? Thank you!!

    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)
    Reply to lesbunny03
  19. Chkdsk won't wipe the drive.

    Using diskpart's clean function will remove the partition table and make your data inaccessible, though.
    Reply to Someone Somewhere
  20. Hey RealBeast, I was hoping this would work on a corrupted ipod classic but when I went to clean it diskpart returned this message, "DiskPart has encountered an error: The request could not be performed because of an I/O device error. See the System Event Log for more information." My problem is even if I knew how to look at the event log = what then would I do with information that I don't even understand ? So either I'm dead in the water with trying to reformat this ipod because it has bad sectors or I am willing to try something else. BTW the ipod will not connect to itunes but my Win7 sees it (although it is unnamed). I've tried all kinds of format stuff but nothing has worked. Even if I could use the thing to store files (60GB) it would be worth a save even if it no longer can be used as a regular ipod.
    Reply to ColoradoRobert
  21. johndex007 said:
    bigmushroom said:
    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)


    Hello Real Beast
    I am new and trying to get hold of you.

    My question
    I followed your instructions, format successful. But I cannot see the external drive any more (after restart too). If I go to diskpart & list disk, I can see it. Could you or someone help please. Thanks

    -------------------------
    correct format is:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    list volume
    select volume #(where # is the number of the external drive)
    assign
    exit

    ***rock n roll!!!*


    Amazing! Thank you, solved my problem within minutes after hours of unsuccessful formatting!
    Reply to Rachel_10
  22. Hi all, I know this post is really old but I've recently found a solution. My HDD (from all in one pc) randomly stopped and wouldn't boot. Well, I was using Audacity to normalize music tracks, and it was importing them all, so I let it run overnight. Then next day the drive had and I/O error and wouldn't boot. I removed it and connected to my laptop as an external drive with USB cable. I could see the drive in explorer and drive manager but it showed 0 media and had no options available. Following instructions on various forums I tried assigning drive letter Z, no change. And everything short of putting it in the freezer ( I didn't try this as all advice was, it would only be temporary fix). From everything I read, my drive was dead and not worth saving.
    But I have important info on there and don't wish to pay thousands to retrieve it. Being a rather determined person, I pulled apart another PC and installed the drive with SATA to run the windows repair disk (the original pc didn't have CD Rom) sadly windows couldn't repair it. I tried several partition and file recovery programs. Some couldn't see the drive, others saw it but couldn't access it. Then I thought to try something else. I found instructions here: http://ccm.net/faq/29462-windows-7-create-a-system-repair-usb-key to create a windows 7 repair USB> So I put my drive back in it's PC, changed the BIOS to boot from USB first. The BIOS could see the drive, so it wasn't dead! In Windows repair I went to command prompt and typed in
    DISKPART
    then LIST DISK - and it was there, not 0 but full size! and online
    then LIST VOL - and I could see the original partitions
    SELECT VOL 0 (whichever one you need)
    ACTIVE (to make it usable)
    then I tried to format - did this several times, each time I lost the drive and it couldn't format. DON"T DO THIS I found a better way. So after you make it ACTIVE
    ASSIGN - (to give it a name. no extras just ASSIGN)
    EXIT - then exit repair. Shut down the PC.
    Remove the drive and install as external on another machine.
    AMAZING!! it now shows up and windows says "you must format this drive to use it". Well that's ok, because you can recover the data after format.
    I used Stellar Phoenix but there are many others. It takes for ever!!but it's a 1TB drive. And I stopped it into the meta file search as I could see it was going to take days (which I don't have). And there was all my files.
    I just want to say...Don't give up, they may tell you the drive is dead, but it may not be.
    Reply to DeAnimal
  23. Shinseina said:
    Hi maryglythloie,

    I work at a Student IT Help Desk at my school. and from my experience if your computer is unable to interact with the HDD, or it takes a long time to respond, it's usually a lost cause.

    One solution that has RARELY been seen to work is to completely pull the HDD from the external harddrive casing.

    Then plug the HDD into a computer via SATA cable, or into an external docking station if you have one available.

    Then if you can't see it in Windows you can try Ubuntu.

    If you still can't see anything, it's not recognizing, or it's beeing very unresponsive, than it's most likely a dead/dying harddrive.

    At that point there are a couple of different companies you can send the HDD off to for data recovery, but it wont be cheap.

    Anyways best of luck to you and I hope you find a solution for your problem!

    Regards,

    Shinseina


    My name is Adam and I am NOT a computer student and I am telling you to NEVER give up on your hard drive! None of the answers on this forum worked for me so I came up with my own method instead of assuming it would never work again. I have a LACIE Porsche Designs Mobile Drive P'9221 1TB Drive which looked impossible to open first of all, it has no screws and is completely surrounded by an aluminum casing. I popped that thing open and plugged it internally because I could not get any of those command prompt commands to work, maybe because I am using Windows XP. Anyway, I put my Windows XP installer CD in and when I booted my computer I set it in the BIOS to boot from the CD first. Then I used the Windows XP installer to delete the partition on the hard drive and create a new one. After that, exit the installer and restart your computer WITHOUT formatting and installing Winows on the drive. Load your computer up, assuming you have Windows XP already and a working internal drive, because this is about fixing your external drive. Go to disk manager in your administrator tools through control panel and do a quick format of the drive to ntfs and name the volume whatever you wish. Then, have patience, don't run any other programs on your computer while this is working and go do something else. I took a nap while watching TV and when I awoke, BAM, my drive was fixed. I assure you this was after painstaking amounts of time and research and this drive had gone bad on me over 2 years ago. It was a good decision to try again and not give up and throw it away. If you follow my steps do NOT run other programs or sit there watching your computer thinking the formatting isn't working because you do not see a percentage countdown. It worked, it just took patience.

    -Adam, not a computer student, just a determined person with a little intelligence.
    Reply to 1DTRMND_MN
  24. Hi Adam, do you think your solution would work for me? I have a clickfree 640gb drive that is USB. It will not complete a CHKDSK ...stalls at 55% on stage 2. I do have a SATA wire USB connector. I just want to make sure...with your method, you were able to retrieve your old data? Thanks for any help in advance. I am far from an expert or even "smart" when it comes to all of this but I really want to retrieve my data without paying tons of $$$! I don't mind a little learning and application!

    1DTRMND_MN said:
    Shinseina said:
    Hi maryglythloie,

    I work at a Student IT Help Desk at my school. and from my experience if your computer is unable to interact with the HDD, or it takes a long time to respond, it's usually a lost cause.

    One solution that has RARELY been seen to work is to completely pull the HDD from the external harddrive casing.

    Then plug the HDD into a computer via SATA cable, or into an external docking station if you have one available.

    Then if you can't see it in Windows you can try Ubuntu.

    If you still can't see anything, it's not recognizing, or it's beeing very unresponsive, than it's most likely a dead/dying harddrive.

    At that point there are a couple of different companies you can send the HDD off to for data recovery, but it wont be cheap.

    Anyways best of luck to you and I hope you find a solution for your problem!

    Regards,

    Shinseina


    My name is Adam and I am NOT a computer student and I am telling you to NEVER give up on your hard drive! None of the answers on this forum worked for me so I came up with my own method instead of assuming it would never work again. I have a LACIE Porsche Designs Mobile Drive P'9221 1TB Drive which looked impossible to open first of all, it has no screws and is completely surrounded by an aluminum casing. I popped that thing open and plugged it internally because I could not get any of those command prompt commands to work, maybe because I am using Windows XP. Anyway, I put my Windows XP installer CD in and when I booted my computer I set it in the BIOS to boot from the CD first. Then I used the Windows XP installer to delete the partition on the hard drive and create a new one. After that, exit the installer and restart your computer WITHOUT formatting and installing Winows on the drive. Load your computer up, assuming you have Windows XP already and a working internal drive, because this is about fixing your external drive. Go to disk manager in your administrator tools through control panel and do a quick format of the drive to ntfs and name the volume whatever you wish. Then, have patience, don't run any other programs on your computer while this is working and go do something else. I took a nap while watching TV and when I awoke, BAM, my drive was fixed. I assure you this was after painstaking amounts of time and research and this drive had gone bad on me over 2 years ago. It was a good decision to try again and not give up and throw it away. If you follow my steps do NOT run other programs or sit there watching your computer thinking the formatting isn't working because you do not see a percentage countdown. It worked, it just took patience.

    -Adam, not a computer student, just a determined person with a little intelligence.

    Reply to HealthyNatalie
  25. Hello Maryglythloie,

    If your system works too slow to acknowledge your hard drive, then there is a possibility of hard drive failure. This is one of the cause of hard drive failure. You can run chkdsk command on the external hard drive to check the status of your hard drive. Depending on whether the external hard drive letter is E or F, you can use the following command:

    chkdsk.exe E:/F

    Hope this will work for you... Good Luck!!!
    Reply to tomsmith23
  26. Conn Hall said:
    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)

    i tried the diskpart to the T and it told me "disk part has encountered an error: the request could not be preformed because of an I/O device error."



    I had same challenge with my Buffalo hard drive and tried contacting the company. I was told it can not be repaired
    Reply to mbachuvalentine
  27. johndex007 said:
    bigmushroom said:
    RealBeast said:
    I would try a couple of things. First I would run chkdsk on it with the /r option (see http://en.wikipedia.org/wiki/CHKDSK ).

    If that doesn't work open the command prompt window and use diskpart ( http://technet.microsoft.com/en-us/library/cc770877%28v=ws.10%29.aspx ):

    type these commands one at a time:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    format fs=ntfs (or fs=fat32 if you want to use on PC and Mac)


    Hello Real Beast
    I am new and trying to get hold of you.

    My question
    I followed your instructions, format successful. But I cannot see the external drive any more (after restart too). If I go to diskpart & list disk, I can see it. Could you or someone help please. Thanks

    -------------------------
    correct format is:
    diskpart
    list disk
    select disk # (where # is the number of the external drive)
    clean
    create partition primary
    list volume
    select volume #(where # is the number of the external drive)
    assign
    exit

    ***rock n roll!!!*


    BRO, THIS WORKED FOR ME, THANKS!
    Reply to OsmoTechGuy
  28. Shinseina said:
    Hi maryglythloie,

    I work at a Student IT Help Desk at my school. and from my experience if your computer is unable to interact with the HDD, or it takes a long time to respond, it's usually a lost cause.

    One solution that has RARELY been seen to work is to completely pull the HDD from the external harddrive casing.

    Then plug the HDD into a computer via SATA cable, or into an external docking station if you have one available.

    Then if you can't see it in Windows you can try Ubuntu.

    If you still can't see anything, it's not recognizing, or it's beeing very unresponsive, than it's most likely a dead/dying harddrive.

    At that point there are a couple of different companies you can send the HDD off to for data recovery, but it wont be cheap.

    Anyways best of luck to you and I hope you find a solution for your problem!

    Regards,

    Shinseina



    UNBELIEVABLE
    I was moving files off my external hard drive when the cable moved a tinny bit, didn't disconnect, just barely moved, windows still saw the hard drive, & how much space is used, but couldn't open because it's corrupted. I went to repair places who asked if I tried to format, & told me to give up on my files.
    This is what I did:

    right click the drive in my computer
    Properties
    Tools
    Check disk
    Windows repaired in a few minutes, & now it opens normal, all my files are there still! Like nothing happened!

    so easy & free!!!
    No need for expensive recovery softwares! :no:
    Reply to Hp fashion
  29. Shinseina,

    Why would she try Ubuntu? You are assuming that she is even remotely interested in installing linux! Plus, what you don't know is, is this her C drive where the OS is installed. If yes, she has a few options but she needs to be very careful about writing anything NEW to the drive.
    Personally, if she tried a format and it failed, her last hope is to try to recover whatever she can from the drive.
    Reply to rvstout
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