riskichi

Distinguished
May 4, 2010
1
0
18,510
I had a friend build my brother-in-law a computer, and it keeps randomly getting the dreaded BSOD. It ran Crysis for an hour, and then crashed. I load up email, it crashed. It's got all of the updates and drivers for audio/video/chipset/ etc etc.

Here are the specs:

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System Information
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Time of this report: 5/4/2010, 11:27:12
Machine name: WANGSTA
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: EP45-UD3P
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 1323MB used, 6863MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

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Display Devices
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Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9462)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9462&SUBSYS_E115174B&REV_00
Display Memory: 2808 MB
Dedicated Memory: 1017 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: FHD2400
Monitor Id: GWY096A
Native Mode: 1920 x 1200(p) (59.885Hz)
Output Type: HD15
Driver Name: atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64. dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
Driver File Version: 8.14.0001.6105 (English)
Driver Version: 8.723.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/6/2010 19:22:38, 28160 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D722-11CF-2263-14C1A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9462
SubSys ID: 0xE115174B

I don't know anything about PC's, and the guy who built it is usually pretty good at these things, but he is stumped.

Also, memtest and chkdsk came back clean. We're reinstalled OS, and we replaced the motherboard.

Here is the event. All of the events labeled CRITICAL say the same thing, but whenever it BSODs, it's always a different driver or whatever mentioned on the blue screen towards the bottom:


System

- Provider
[ Name ] Microsoft-Windows-Kernel-Power
[ Guid ] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated
[ SystemTime ] 2010-05-04T13:56:37.945625400Z

EventRecordID 2551

Correlation

- Execution
[ ProcessID ] 4
[ ThreadID ] 8

Channel System

Computer Wangsta

- Security
[ UserID ] S-1-5-18
- EventData
BugcheckCode 80
BugcheckParameter1 0xfffffa0003883318
BugcheckParameter2 0x0
BugcheckParameter3 0xfffff80002cafa10
BugcheckParameter4 0x7
SleepInProgress false
PowerButtonTimestamp

0