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Can'detect tpm device!!

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January 21, 2011 1:28:33 PM

I have a asus kj 50 laptop with a problem.when it starts it shows "can't detect tpm device and then a black screen .I can' t disable the tpm device from bios .any solutions?

More about : detect tpm device

a b V Motherboard
January 21, 2011 4:29:01 PM

Found this thread that may help...
http://vip.asus.com/forum/view.aspx?board_id=3&model=V2...

"The TPM Device is optional. If you cannot find the Enable/Disable selection of it, your computer does not have this device. Go to the ASUS Security Protect Manager, and remove this device."
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January 21, 2011 5:39:28 PM

sadams04 said:
Found this thread that may help...
http://vip.asus.com/forum/view.aspx?board_id=3&model=V2...

"The TPM Device is optional. If you cannot find the Enable/Disable selection of it, your computer does not have this device. Go to the ASUS Security Protect Manager, and remove this device."

I can't acces the OS,because after "can'detect tpm device" my laptop simply stays like this .I tried to instal a new OS but without succes.
Do I have to upgrade or change BIOS?and if I need to do this what version or what kind of bios is suitable?
Is it possible that this message appears due to a hardware problem?
O, my laptop is Asus K50ij not KJ 50.
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