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Cd-rw drive does not recognize dvd-r

Last response: in Windows XP
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January 28, 2013 3:56:20 PM

I have received two different discs containing the same wedding photos that I cannot open. My CD drive plays other discs (start-up program discs). One of the discs is a DVD-R; the other has no identifying info (both are reliable sources). What can I do?

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January 29, 2013 3:34:31 PM

Your CD drive may not be compatible with DVD media. Ascertain it's make and model number in Device Manager, then enter that make and model into Google Search and press <Enter>

From the search hits that appear, there should be a page which tells you what kind of media that drive can read from and write to.
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January 31, 2013 4:19:08 PM

Do you have a CD/DVD or only a CD player? If only a CD, it won't play DVDs, get a DVD drive.
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