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HP External Hard drive

Last response: in Windows XP
January 29, 2013 1:06:15 AM


Can you please let me know if I can retrieve data from a broken external drive. The external drive is not visible on my laptop (lenovo). The blue light on the external drive is not on. I tried to change cables and checked my comp with another external drive and everything seem to be working but not the external drive that I need.

I really need to find out as to how to retrieve data from it. Pls Help

More about : external hard drive

January 29, 2013 1:40:07 AM

Go consult a data recovery specialist.
a b \ Driver
a b α HP
January 29, 2013 1:41:15 AM

Try removing the drive from the enclosure, and connect it directly to the computer as a slave drive. There are some diagnostic tools (such as seatools) that can try to scan a hard drive, depending on the type of hard drive it is.