I was asked by a friend to diagnose a problem with her PC, and I'm stuck at the moment.
Here's the backstory:
The PC was working fine for about 6 months, absolutely no issues. One day she came home and it simply did not start. No lights, no fans, nothing, almost as if it was not plugged in. I tested the PSU, jumped it and everything tested fine, 12v, 3.3, etc. I tried to jump the mobo with a screwdriver thinking that it could have been the power button, nothing. Uninstalled everything and put it back in, nothing (even took out the CPU and re-pasted it). Since I am not even getting fans I figured the mobo could have been fried. It is hooked up to a surge protector, but there was a nasty lightning storm the week this happened. We RMA'd the mobo and when I installed the new one, it was still dead. No fans, no lights, nothing at all. My only other thought is that the CPU fan is dead and it will not start without a working fan. Is that even true for some boards?
I am either missing something obvious which is possible, or I have a DOA motherboard from the RMA. TIA for any ideas.
Here's the backstory:
The PC was working fine for about 6 months, absolutely no issues. One day she came home and it simply did not start. No lights, no fans, nothing, almost as if it was not plugged in. I tested the PSU, jumped it and everything tested fine, 12v, 3.3, etc. I tried to jump the mobo with a screwdriver thinking that it could have been the power button, nothing. Uninstalled everything and put it back in, nothing (even took out the CPU and re-pasted it). Since I am not even getting fans I figured the mobo could have been fried. It is hooked up to a surge protector, but there was a nasty lightning storm the week this happened. We RMA'd the mobo and when I installed the new one, it was still dead. No fans, no lights, nothing at all. My only other thought is that the CPU fan is dead and it will not start without a working fan. Is that even true for some boards?
I am either missing something obvious which is possible, or I have a DOA motherboard from the RMA. TIA for any ideas.